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Product parameters

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Varumärke

HP Inc. (4377)Lenovo (15269)Hewlett Packard Enterprise (24715)Zebra Technologies (6)Neat (39)Fortinet (2160)Dell (320)Honeywell (30)Microsoft (75)Datalogic (4)Schneider Electric (195)

Service & support type

3-year warranty (1) 5-year warranty (1) Accidental damage coverage (305) Additional fee (1) Battery replacement (35) Configuration (15) Consulting (4) Deinstallation (1) Deployment (12) Engineering service (2) Extended service agreement (60729) Extended service agreement (extension) (44) Extended service agreement (reinstatement) (227) Extended service agreement (renewal) (7520) Extended service agreement (upgrade / renewal) (17) Extended service agreement (uplift) (379) Extended warranty (40) Implementation (4) Installation (513) Installation (uplift) (1) Installation / configuration (38) Installation / training (2) Pre-purchased service credits (1) Pre-purchased service tokens (2) Product info support (1) Remote configuration (3) Remote consulting (6) Remote deployment (5) Remote implementation (10) Remote installation (18) Remote installations / configuration (6) Remote manual installation (2) Service fee (3) Technical support (1274) Technical support (additional) (1) Technical support (renewal) (1284) Theft tracking (3) Training (1) Virus definitions update (55)

Location

Carry-in (416) Depot (11) N/A (1) On-site (51243) Pick-up and return (288) Shipment (13254)

Response time

1 business day (203) 1 day (8) 1 hour (692) 1-2 business days (2) 15 days (2) 2 business days (29) 2 days (44) 2 hours (3718) 24 hours (16) 3 business days (3) 3 days (19) 30 min (2) 3-5 business days (52) 4 business hours (3521) 4 hours (20912) 4 hours by U.S. citizens (1476) 45 days (2) 48 hours (32) 5 days (1) 5th business day (12) 6 hours (4) 8 business hours (5) 8 hours (52) Best effort (2) Next available agent (3) Next business day (26523) Next business day ( for requests before 1:00 p.m.) (2) Next business day ( for requests before 3:00 p.m.) (1) Next business day (for requests before 2:00 p.m.) (28) Next business day (for requests before 5:00 p.m.) (262) Next business day by U.S. citizens (3479) Next day (370) Next day (for requests before 2:00 p.m.) (7) Same business day (7) Same business day (next business day for requests after 12:00 p.m.) (10) Same day (4) Same day (for requests before 3:00 p.m.) (4) Second business day (8) Third business day (8)

Repair time

1 business day (1) 1 day (7) 10 business days (15) 2 business days (3) 2 days (17) 24 hours (195) 2-5 business days (11) 3 business days (9) 3 days (8) 30 days (88) 3-5 business days (7) 3-7 business days (72) 48 hours (17) 48 hours (excluding Canada) (14) 5 business days (5) 5 days (43) 5-7 business days (3) 6 hours (4205) 7 days (46) Next business day (3)

Full contract period

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Pris

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