StorageCraft Premium Support - Technical support - for StorageCraft ShadowXafe - 1 physical server - emergency phone consulting - 1 year - 24x7 - response time: 1 h

Category: Software Technical Support
Code: SX-PS-P-PS12
Brand: StorageCraft Technology
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
SYNUS 9999 7/8/2026 unknown 127.05
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Product Description
StorageCraft Premium Support - technical support - for StorageCraft ShadowXafe - 1 year
Service & Support
Technical support
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
StorageCraft ShadowXafe
License Qty
1 physical server
Type
Technical support
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
StorageCraft ShadowXafe
Installation Type
Locally installed
License Qty
1 physical server
Service & Support
Emergency phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity low ¦ Emergency e-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity high ¦ E-mail consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity medium ¦ E-mail consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity low ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
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