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Product parameters

Brand

Veeam Software (1625)Hewlett Packard Enterprise (1804)Corel (202)Cisco (3)Arctera (376)JetBrains (16)Teklynx International (21)7signal Solutions (1)Absolute Software (4)Acuant (1)Aible (2)

Service included

Advance parts replacement (4) Analysis (2) Assessment (7) Asset management (3) Assistance (2) CD-ROM subscription (2) Consulting (81) Data backup or migration (3) Data migration (10) Data recovery (1) E-mail consulting (23) Emergency phone consulting (138) Guidance (1) Inspection (6) Installation (3) Migration support (6) Monitoring (5) Parts (51) Parts and labor (12) Phone consulting (5974) Remote monitoring (1) Report (1) Travel expense coverage (1) Web support (15)

Service & support type

Configuration (14) Consulting (12) Content remastering (1) Customization (3) Deployment (1) Engineering service (1) Extended service agreement (68) Extended service agreement (renewal) (1) Implementation (11) Installation (10) Installation / configuration (49) Installation / implementation (4) Installation / implementation / training (1) Integration service (1) New releases update (154) New releases update (renewal) (60) Product info support (12) Product info support (renewal) (15) Project management (4) Remote configuration (7) Remote consulting (3) Remote implementation (3) Remote implementation / configuration (7) Remote installation (18) Remote installations / configuration (16) Remote monitoring (3) Service fee (5) Setup fee (5) Software development (1) Technical support (5176) Technical support (additional) (22) Technical support (extension) (4) Technical support (initial) (1) Technical support (reactivation) (25) Technical support (reinstatement) (9) Technical support (renewal) (1238) Technical support (uplift) (67) Testing (1) Training (2) Training / implementation (3)

Full contract period

1hour (5) 2hours (2) 3hours (2) 4hours (2) 8hours (5) 10hours (1) 16hours (1) 1day (6) 24hours (2) 25hours (1) 30hours (1) 32hours (2) 40hours (2) 48hours (2) 50hours (2) 64hours (1) 5days (1) 15days (1) 30days (4) 1month (162) 2months (6) 90days (15) 3months (10) 4months (5) 5months (5) 6months (8) 7months (5) 8months (5) 9months (6) 10months (6) 11months (5) 1year (3113) 13months (7) 14months (5) 15months (5) 16months (4) 17months (5) 18months (5) 19months (6) 20months (5) 21months (6) 22months (5) 23months (5) 2years (273) 25months (5) 26months (5) 27months (5) 28months (5) 29months (5) 30months (5) 31months (5) 32months (6) 33months (5) 34months (5) 35months (6) 3years (1327) 37months (7) 38months (5) 39months (7) 40months (7) 41months (5) 42months (6) 43months (5) 44months (5) 45months (6) 46months (6) 47months (5) 4years (629) 49months (6) 50months (5) 51months (6) 52months (6) 53months (5) 54months (5) 55months (6) 56months (5) 57months (14) 58months (7) 59months (51) 5years (908) 6years (1) 7years (1)