StorageCraft Software Maintenance - Technical support (renewal) - for StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop (v. 5.x) - 1 server - volume - 200-399 licenses - emergency phone consulting - 1 year - 12x5 - response time: 2 business hours - English - United States

Category: Software Technical Support
Code: SSPS50USMS011YZZC
Brand: StorageCraft Technology
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
SYNUS 9999 4/30/2026 unknown 126.37
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Product Description
StorageCraft Software Maintenance - technical support (renewal) - for StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop - 1 year
Service & Support
Technical support (renewal)
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
2 business hours
Service Availability
12 hours a day / 5 days a week
Localization
English United States
Software Title
StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop
Version
5.x
License Qty
1 server
License Pricing
Volume / 200-399 licenses
License Validation Period
1 year
Type
Technical support (renewal)
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
2 business hours
Service Availability
12 hours a day / 5 days a week
Localization
English United States
Software Title
StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop
Installation Type
Locally installed
Version
5.x
License Qty
1 server
License Pricing
Volume / 200-399 licenses
Software License - Validation Period
1 year
Service & Support
Emergency phone consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ Phone consulting - 1 year - response time: 1 business day - severity high ¦ Phone consulting - 1 year - response time: 2 business days - severity medium ¦ Phone consulting - 1 year - response time: 2 business days - severity low ¦ Emergency e-mail consulting - 1 year - response time: 2 hours - availability: 12 hours a day (7:00 AM - 7:00 PM) / Monday-Friday ¦ E-mail consulting - 1 year - response time: 1 business day - severity high ¦ E-mail consulting - 1 year - response time: 2 business days - severity medium ¦ E-mail consulting - 1 year - response time: 2 business days - severity low ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
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