Cisco Independent Software Vendor Application Services - Technical support - phone consulting - 2 years - 24x7 - for P/N: VMW-VS5-STD-2A

Category: Virtualization Software
Code: CON-ISV1-VS5STD2A
Brand: Cisco
Warranty: Unknown
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Stock Qty Est. Delivery Price
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IMUS 0 unknown 398.39
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Marketing description

Independent Software Vendor Application Services provides technical support for third party software that Cisco has sourced from an Independent Software Vendor ("ISV").

Product Description
Cisco Independent Software Vendor Application Services technical support - 2 years
Type
Technical support
Service Included
Phone consulting
Full Contract Period
2 years
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: VMW-VS5-STD-2A
Service Included
Phone consulting
Full Contract Period
2 years
Service Availability
24 hours a day / 7 days a week
Service & Support
Technical support - phone consulting - 2 years - response time: 1 hour - availability: business hours / Monday-Friday - severity level 1 ¦ Technical support - phone consulting - 2 years - response time: 1 hour - availability: business hours / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 2 years - response time: next business day - availability: after business hours / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 2 years - response time: next business day - availability: after business hours / Monday-Friday - severity level 4 ¦ Product info support - web knowledge base access - 2 years ¦ New releases update - 2 years
Designed For
P/N: VMW-VS5-STD-2A
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