Cisco Independent Software Vendor Application Services - Technical support - phone consulting (for server with VMware vCenter Server Standard) - 1 year - 24x7

Category: Virtualization Software
Code: CON-ISV1-VCS3A
Brand: Cisco
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
IMUS 0 unknown 1,359.08
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Marketing description

Independent Software Vendor Application Services provides technical support for third party software that Cisco has sourced from an Independent Software Vendor ("ISV").

Product Description
Cisco Independent Software Vendor Application Services technical support - 1 year
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
24 hours a day / 7 days a week
Covered Configurations
Server with VMware vCenter Server Standard
Service Included
Phone consulting
Full Contract Period
1 year
Service Availability
24 hours a day / 7 days a week
Covered Configurations
Server with VMware vCenter Server Standard
Service & Support
Technical support - phone consulting - 1 year - response time: 1 hour - availability: business hours / Monday-Friday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: business hours / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: next business day - availability: after business hours / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: next business day - availability: after business hours / Monday-Friday - severity level 4 ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year
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