POLY+ Partner - Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD - for Rove 20

Kategorija: Opcije računalnog servisa
Šifra: 487P-88090-160
Proizvođač: Poly
Garancija: Nepoznato
Ilustrativne prirode.
Zaliha Količina Dostava predviđena Cijena
PDV
ALSSK 100 19.6.2024. ~ 4 tjedna 17,94
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Product Description
POLY+ Partner - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Designed For
Rove 20
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service & Support
Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Designed For
Poly Rove 20
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