HPE Foundation Care Next Business Day Service - Extended service agreement - parts and labour (for UPS and power devices) - 5 years - on-site - 9x5 - response time: NBD
Koda
U3YL8E
Znamka
Hewlett Packard Enterprise
Marketinški opis
HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
Ključne prednosti
- Escalation management
- HPE electronic remote support solution
- Access to electronic support information and services
- Product Description
- HPE Foundation Care Next Business Day Service - extended service agreement - 5 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Class of Equipment
- UPS and power devices
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 5 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Class of Equipment
- UPS and power devices
- Service & Support
- Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 5 years ¦ New releases update - 5 years ¦ Product info support - web knowledge base access - 5 years