HPE Tech Care Basic Service - Technical support - for HPE B-series 8Gb/16Gb Mid Range Switch Fabric Vision - phone consulting - 5 years - 9x5 - response time: 2 h
Koda
HY3P8E
Znamka
Hewlett Packard Enterprise
Marketinški opis
Get out of the data center maintenance business with HPE Pointnext Tech Care, a service that's changing the definition of operational IT support. Go beyond problem identification and resolution, and leverage HPE to figure out better ways to do things, allowing your business to adapt more quickly and drive innovation with fewer resources.
Ključne prednosti
- Remote problem diagnosis and support
- On-site hardware support
- Replacement parts and materials
- HPE Visual Remote Guidance (VRG)
- HPE InfoSight dashboards
- HPE InfoSight workload insights
- Firmware updates for selected products
- Collaborative Support and Collaborative Assistance
- Product Description
- HPE Tech Care Basic Service - technical support - for HPE B-series 8Gb/16Gb Mid Range Switch Fabric Vision - 5 years
- Service & Support
- Technical support
- Service Included
- Phone consulting
- Full Contract Period
- 5 years
- Response Time
- 2 hours
- Service Availability
- 9 hours a day / 5 days a week
- Software Title
- HPE B-series 8Gb/16Gb Mid Range Switch Fabric Vision
- Designed For
- P/N: TC510AAE, TC510B
- Type
- Technical support
- Service Included
- Phone consulting
- Full Contract Period
- 5 years
- Response Time
- 2 hours
- Service Availability
- 9 hours a day / 5 days a week
- Software Title
- HPE B-series 8Gb/16Gb Mid Range Switch Fabric Vision
- Installation Type
- Locally installed
- Service & Support
- Phone consulting - 5 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday ¦ Product info support - 5 years ¦ New releases update - 5 years ¦ Web knowledge base access - 5 years
- Designed For
- P/N: TC510AAE, TC510B