HPE Pointnext Tech Care Basic Service with Defective Media Retention - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD - for P/N: Q9D44A, Q9D44AR
Koda
HY3N4E
Znamka
Hewlett Packard Enterprise
- Product Description
- HPE Pointnext Tech Care Basic Service with Defective Media Retention - extended service agreement - 4 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 4 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Designed For
- P/N: Q9D44A, Q9D44AR
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 4 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Service & Support
- Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 4 Years ¦ Technical support - remote diagnosis - 4 Years ¦ Technical support - visual remote guidance - 4 Years ¦ New releases update - 4 Years ¦ Extended service agreement - parts and labour - 4 Years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 4 Years ¦ Extended service agreement - parts and labour - 4 Years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 4 Years
- Designed For
- P/N: Q9D44A, Q9D44AR