HPE Pointnext Tech Care Basic Service - Technical support - for HPE StoreOnce Catalyst 2000/3000 - phone consulting - 5 years - 9x5 - response time: 2 h - for P/N: BB887A, BB887AAE
Koda
HX6A2E
Znamka
Hewlett Packard Enterprise
Marketinški opis
Get out of the data center maintenance business with HPE Pointnext Tech Care, a service that's changing the definition of operational IT support. Go beyond problem identification and resolution, and leverage HPE to figure out better ways to do things, allowing your business to adapt more quickly and drive innovation with fewer resources.
Ključne prednosti
- Remote problem diagnosis and support
- On-site hardware support
- Replacement parts and materials
- HPE Visual Remote Guidance (VRG)
- HPE InfoSight dashboards
- HPE InfoSight workload insights
- Firmware updates for selected products
- Collaborative Support and Collaborative Assistance
- Product Description
- HPE Pointnext Tech Care Basic Service - technical support - for HPE StoreOnce Catalyst 2000/3000 - 5 years
- Service & Support
- Technical support
- Service Included
- Phone consulting
- Full Contract Period
- 5 years
- Response Time
- 2 hours
- Service Availability
- 9 hours a day / 5 days a week
- Software Title
- HPE StoreOnce Catalyst 2000/3000
- Designed For
- P/N: BB887A, BB887AAE
- Type
- Technical support
- Service Included
- Phone consulting
- Full Contract Period
- 5 years
- Response Time
- 2 hours
- Service Availability
- 9 hours a day / 5 days a week
- Software Title
- HPE StoreOnce Catalyst 2000/3000
- Installation Type
- Locally installed
- Service & Support
- Phone consulting - 5 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday ¦ New releases update - 5 years
- Designed For
- P/N: BB887A, BB887AAE