Avaya Aura Application Enablement Services is a server-based software solution that provides an enhanced set of telephony APIs, protocols, Web Services, and direct IP access to media, and supports standards such as CSTA, JTAPI and TSAPI that expose Avaya Aura Communication Manager features. All of these services are integrated into a single, secure, scalable, software application with management, redundancy and fail-over capabilities to support mission-critical business needs.