HPE Proactive Care Call-To-Repair Service - Extended service agreement - parts and labour (for servers) - 5 years - on-site - 24x7 - repair time: 6 hours

Code: U3A86E
Brand: Hewlett Packard Enterprise
Warranty: 12 Months
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
TDIE 9876 30/03/2026 unknown 6,491.05
WSTIE 0 unknown 2,832.49
DK773  10000  29/04/2026 unknown 3,736.93
DK773 0 unknown 3,736.93

Marketing description

HPE Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.

Product Description
HPE Proactive Care Call-To-Repair Service - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Class of Equipment
Servers
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Class of Equipment
Servers
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 5 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 5 years ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday