Veeam - Technical support (additional) - for Veeam Backup & Replication Enterprise Plus - 1 CPU socket - OEM - ESD - phone consulting - 2 years - 24x7 - response time: 1 h

Kategooria: Tarkvara tugiteenus
Tootekood: R0E81AAE
Tootja: Hewlett Packard Enterprise
Garantii: Ei ole teada
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ALSFI1 100 23.03.2026 Teadmata 2 337,36
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Product Description
Veeam - technical support (additional) - for Veeam Backup & Replication Enterprise Plus - 2 years
Service & Support
Technical support (additional)
Service Included
Phone consulting
Full Contract Period
2 years
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
Veeam Backup & Replication Enterprise Plus
Licence Qty
1 CPU socket
Licence Pricing
OEM
Licensing Details
ESD
Type
Technical support (additional)
Service Included
Phone consulting
Full Contract Period
2 years
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
Veeam Backup & Replication Enterprise Plus
Installation Type
Locally installed
Licence Qty
1 CPU socket
Licence Pricing
OEM
Licensing Details
ESD
Service & Support
Phone consulting - 2 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 2 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 2 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 2 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 2 years ¦ Web knowledge base access - 2 years
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