Lenovo Premier Support - Extended service agreement - parts and labour (for other) - 3 years (from original purchase date of the equipment) - on-site - response time: NBD - for Lenovo ThinkSmart View

Kategooria: Arvutiosade teenused
Tootekood: 5WS1C10552
Tootja: Lenovo
Garantii: Ei ole teada
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APIDE 20 02.04.2026 Teadmata 156,45
JCBBT2 20 10.04.2026 Teadmata 172,31
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Marketing description

Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.

Key selling points

  • Onshore technical call center support from Sydney, NSW.
  • Weekday 7am – 7pm technical call center support
  • Next business day onsite labor* & parts prioritization
  • Designated onshore technical account manager for specialized troubleshooting
  • Single contact for end-to-end case management to see all issues through to closure
  • Original Equipment Manufacturer (OEM) software support to support more than hardware

Product Description
Lenovo Premier Support - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Other
Covered Configurations
System with 1 year Premier Support
Designed For
Lenovo ThinkSmart View
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years (from original purchase date of the equipment)
Response Time
Next business day
Class of Equipment
Other
Covered Configurations
System with 1 year Premier Support
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: NBD ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday
Designed For
Lenovo ThinkSmart View
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