HPE Proactive Care Advanced Next Business Day Service - Extended service agreement - parts and labour - 4 years - on-site - 9x5 - response time: NBD

Code: U8AY4E
Brand: Hewlett Packard Enterprise
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
IMCDE 10000 20/03/2026 unknown 33,824.45

Marketing description

HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. HPE Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HPE, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure.

Key selling points

  • Faster incident resolution from specially trained, solution-oriented advanced resources who manage the case from start to finish
  • Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
  • Access to technical advice and services from HPE specialists to augment your team with specific skills and capabilities

Product Description
HPE Proactive Care Advanced Next Business Day Service - extended service agreement - 4 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service Included
Parts and labour
Location
On-site
Full Contract Period
4 years
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - parts and labour - 4 Years - on-site - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - remote diagnosis - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ New releases update - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday