Storage Devices Service Options

Product parameters

Product line

Arcserve Gold Maintenance (58) Arcserve Platinum Maintenance (44) Arcserve Platinum Plus Maintenance (18) Fujitsu Support Pack (369) Fujitsu Support Pack (109) Fujitsu Support Pack (4) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (33) HPE (5) HPE 3PAR Performance and Capacity Trending Service (1) HPE Customer Support Technical Assistance Day Service (1) HPE Data Sanitization Service (1) HPE Enterprise Virtual Array (1) HPE Factory Express (1) HPE Nimble Storage Foundation Care (27) HPE Pointnext Tech Care (143) HPE Primera (1) HPE Proactive Care (2) HPE Professional Services (2) HPE SAN Solution Service (1) HPE Storage Performance Analysis (3) IBM Maintenance Agreement ServicePac (1) Lenovo (28) Lenovo (2063) Committed Service (6) Committed Service (259) Committed Service Post Warranty (5) Committed Service Post Warranty (260) Hardware Installation Services (3) Post Warranty (19) Post Warranty (254) Professional ServiceUnit (3) NETGEAR ProSupport Defective Drive Retention Service (6) Overland Tandberg Advanced Replacement Service Program (1) OverlandCare (9) OverlandCare (17) QNAP (33) QNAP Extended Warranty (4) Quantum Bronze Support Plan (1) Quantum Installation and Configuration (2) Quantum Installation Services (5) Quantum Installation Services (1) Quantum Non-Returnable Tape Drive Charge (1) Quantum Slot license Decrement/Deinstall Serivce (2) Quantum StorageCare (9) ScaleCare (2) StorageCraft (11) Technogroup (16) Technogroup (23) Veritas (17) Veritas (95) WD StorChoice (2)

Service & support type

Configuration (4) Deinstallation / cancellation (2) Extended service agreement (3582) Extended service agreement (extension) (8) Extended service agreement (renewal) (190) Extended service agreement (uplift) (24) Installation (61) Installation / configuration (69) New releases update (1) Remote installation (2) Technical support (41)

Location

Carry-in (4) On-site (3772) Shipment (85)

Response time

2 business days (5) 2 hours (233) 4 business hours (31) 4 hours (1715) 48 hours (33) 6 hours (2) Next business day (1468) Next business day ( for requests before 3:00 p.m.) (22) Same business day (26) Second business day (8)

Repair time

10 business days (4) 24 hours (267) 4 hours (71) 6 hours (282) 8 hours (61) Next business day (76)

Full contract period

Price

EUR

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Veritas Essential Appliance Support - Extended service agreement (renewal) - parts and labour - 2 years - on-site - response time: 4 business hours - corporate - for P / N: 16544-M1 CODE: 16544-M1-24 Compare
	Veritas Essential Appliance Support - Extended service agreement (renewal) - parts and labour - 2 years - on-site - response time: 4 business hours - corporate - for P / N: 16544-M1 CODE: 16544-M1-24 Compare
		Stock	Qty	Est. del.	Price
		TDDE2	999	Tu 5/7	122,339.22


Lenovo Essential Service - Extended service agreement - parts and labour (for 276TB (18x 15.36TB SSD) Pack) - 5 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CODE: 5WS7A33556 Compare
	Lenovo Essential Service - Extended service agreement - parts and labour (for 276TB (18x 15.36TB SSD) Pack) - 5 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CODE: 5WS7A33556 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 5/8	122,358.70
		DE278	100	Mo 5/13	122,358.70


Lenovo Essential Service - Extended service agreement - parts and labour (for 276TB (18x 15.36TB SSD) Pack) - 3 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CODE: 5WS7A33276 Compare
	Lenovo Essential Service - Extended service agreement - parts and labour (for 276TB (18x 15.36TB SSD) Pack) - 3 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CODE: 5WS7A33276 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 5/8	122,504.35
		DE278	100	Mo 5/13	122,504.35


Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 276TB (18x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CODE: 5WS7A33561 Compare
	Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 276TB (18x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CODE: 5WS7A33561 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 5/8	122,776.04
		DE278	100	Mo 5/13	122,776.04


Lenovo Essential Service + Premier Support - Extended service agreement - parts and labour (for 276TB (18x 15.36TB SSD) Pack) - 5 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CODE: 5WS7A33566 Compare
	Lenovo Essential Service + Premier Support - Extended service agreement - parts and labour (for 276TB (18x 15.36TB SSD) Pack) - 5 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y56CTO1WW, 7Y58CTO1WW CODE: 5WS7A33566 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 5/8	122,932.89
		DE278	100	Mo 5/13	122,932.89


Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 276TB (18x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CODE: 5WS7A33281 Compare
	Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 276TB (18x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CODE: 5WS7A33281 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 5/8	122,987.04
		DE278	100	Mo 5/13	122,987.04


Lenovo Essential Service + Premier Support - Extended service agreement - parts and labour (for 276TB (18x 15.36TB SSD) Pack) - 5 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CODE: 5WS7A33286 Compare
	Lenovo Essential Service + Premier Support - Extended service agreement - parts and labour (for 276TB (18x 15.36TB SSD) Pack) - 5 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y40CTO1WW, 7Y58CTO1WW CODE: 5WS7A33286 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 5/8	123,160.71
		DE278	100	Mo 5/13	123,160.71


ESSENTIAL 12 MONTHS RENEWAL FOR ACCESS APPLIANCE 3360HA 2545TB B-WITH 20TB DRIVES 8 1GB ENET - 8 25-10GB ENET - 3.0TB - 64GB DIMM STANDARD APPLIANCE KIT ACD (34825-M2-23) CODE: 34825-M2-23 Compare
	ESSENTIAL 12 MONTHS RENEWAL FOR ACCESS APPLIANCE 3360HA 2545TB B-WITH 20TB DRIVES 8 1GB ENET - 8 25-10GB ENET - 3.0TB - 64GB DIMM STANDARD APPLIANCE KIT ACD (34825-M2-23) CODE: 34825-M2-23 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Fr 5/10	123,283.20


Veritas Standard Appliance Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - corporate CODE: 34825-M1-38 Compare
	Veritas Standard Appliance Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - corporate CODE: 34825-M1-38 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Fr 5/10	128,419.84


Veritas Standard Appliance Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - academic CODE: 34825-M2-38 Compare
	Veritas Standard Appliance Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - academic CODE: 34825-M2-38 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Fr 5/10	128,419.84


STANDARD 24 MONTHS RENEWAL FOR ACCESS APPLIANCE 3360HA 1272TB B-WITH 20TB DRIVES 8 1GB ENET - 8 25-10GB ENET - 3.0TB - 64GB DIMM STANDARD APPLIANCE KIT CORPORATE (34824-M1-34) CODE: 34824-M1-34 Compare
	STANDARD 24 MONTHS RENEWAL FOR ACCESS APPLIANCE 3360HA 1272TB B-WITH 20TB DRIVES 8 1GB ENET - 8 25-10GB ENET - 3.0TB - 64GB DIMM STANDARD APPLIANCE KIT CORPORATE (34824-M1-34) CODE: 34824-M1-34 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Fr 5/10	130,165.50


STANDARD 24 MONTHS RENEWAL FOR ACCESS APPLIANCE 3360HA 1272TB B-WITH 20TB DRIVES 8 1GB ENET - 8 25-10GB ENET - 3.0TB - 64GB DIMM STANDARD APPLIANCE KIT ACD (34824-M2-34) CODE: 34824-M2-34 Compare
	STANDARD 24 MONTHS RENEWAL FOR ACCESS APPLIANCE 3360HA 1272TB B-WITH 20TB DRIVES 8 1GB ENET - 8 25-10GB ENET - 3.0TB - 64GB DIMM STANDARD APPLIANCE KIT ACD (34824-M2-34) CODE: 34824-M2-34 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Fr 5/10	130,165.50


ESSENTIAL 36 MONTHS RENEWAL FOR ACCESS APPLIANCE 3360 1272TB WITH 20TB DRIVES EXPANSION STORAGE SHELF APPLIANCE KIT ACD (34828-M2-25) CODE: 34828-M2-25 Compare
	ESSENTIAL 36 MONTHS RENEWAL FOR ACCESS APPLIANCE 3360 1272TB WITH 20TB DRIVES EXPANSION STORAGE SHELF APPLIANCE KIT ACD (34828-M2-25) CODE: 34828-M2-25 Compare
		Stock	Qty	Est. del.	Price
		DE712	999	Fr 5/10	135,502.11


Lenovo Foundation Service - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y57CTO1WW, 7Y58CTO1WW CODE: 5WS7A18425 Compare
	Lenovo Foundation Service - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y57CTO1WW, 7Y58CTO1WW CODE: 5WS7A18425 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 5/8	139,686.75
		DE278	100	Mo 5/13	139,686.75


Lenovo Foundation Service - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y420001EA, 7Y420002EA, 7Y42CTO1WW, 7Y58CTO1WW CODE: 5WS7A31622 Compare
	Lenovo Foundation Service - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y420001EA, 7Y420002EA, 7Y42CTO1WW, 7Y58CTO1WW CODE: 5WS7A31622 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 5/8	139,686.75
		DE278	100	Mo 5/13	139,686.75


Lenovo Essential Service - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y57CTO1WW, 7Y58CTO1WW CODE: 5PS7A18489 Compare
	Lenovo Essential Service - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y57CTO1WW, 7Y58CTO1WW CODE: 5PS7A18489 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 5/8	139,916.43
		DE278	100	Mo 5/13	139,916.43


Lenovo Essential Service - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y420001EA, 7Y420002EA, 7Y42CTO1WW, 7Y58CTO1WW CODE: 5WS7A31659 Compare
	Lenovo Essential Service - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - 24x7 - response time: 4 h - for P / N: 7D4FCTO4WW, 7Y420001EA, 7Y420002EA, 7Y42CTO1WW, 7Y58CTO1WW CODE: 5WS7A31659 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 5/8	139,916.43
		DE278	100	Mo 5/13	139,916.43


Lenovo Foundation Service - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y41CTO1WW, 7Y58CTO1WW CODE: 5WS7A18277 Compare
	Lenovo Foundation Service - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y41CTO1WW, 7Y58CTO1WW CODE: 5WS7A18277 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 5/8	140,292.70
		DE278	100	Mo 5/13	140,292.70


Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y57CTO1WW, 7Y58CTO1WW CODE: 5WS7A18553 Compare
	Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y57CTO1WW, 7Y58CTO1WW CODE: 5WS7A18553 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 5/8	140,443.02
		DE278	100	Mo 5/13	140,443.02


Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y420001EA, 7Y420002EA, 7Y42CTO1WW, 7Y58CTO1WW CODE: 5WS7A31712 Compare
	Lenovo Foundation Service + Premier Support - Extended service agreement - parts and labour (for 369TB (24x 15.36TB SSD) Pack) - 5 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D4FCTO4WW, 7Y420001EA, 7Y420002EA, 7Y42CTO1WW, 7Y58CTO1WW CODE: 5WS7A31712 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 5/8	140,443.02
		DE278	100	Mo 5/13	140,443.02

Storage Devices Service Options

Product parameters

Special conditions apply

Restricted product