Marketing description

Accidents can take your equipment out of service when you least expect it, especially in a rugged environment, which can cause costly equipment downtime. That is why Getac has introduced accidental damage as standard under Bumper-to-Bumper warranty, to help minimize your enterprise IT costs.
Bumper-to-Bumper is your hassle-free guarantee, supported by the Pack & Collect logistics service in Europe, and rapid repair and return by Getac's in-house experts. That means you can depend on Getac to have your unit back in service within days.
The standard warranties for the fully rugged products go beyond what you might expect and make the decision of choosing Getac that much easier. With accidental damage you can be assured your units will be back up and running without the worry of additional cost or extended downtime should the unexpected happen.

Key selling points

• Only genuine Getac approved parts used in any repair
• High-quality repair by Getac qualified technicians in their own customer-centric support center
• Standard and consistent repair management
• Getac control and ownership for entire repair process

Product features

• Total replacement
  If your unit cannot be repaired Getac will replace it with a unit of equal or greater specification.
• Hassle-free
  No more internal challenges waiting for estimates and approvals, just report your product issue via the Service Request system and Getac will take care of the rest.
• No surprises
  Have the confidence that your project budget is fixed with no surprises regardless of failure, accident or market fluctuations.