Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes all the benefits of Foundation services, plus 4-hour onsite response, 24 hours per day, 7 days per week.Lenovo Premier Support service provides a new level of support for the data center. It knew the challenges you're facing, and it will provide the expertise, the convenience and the dedication to help take the complexity out of today's demanding data center environments.