Micro Focus FlexCare Support Enterprise Services Manager - Technical support - for Micro Focus Fortify - consulting

Category: Software Technical Support
Code: SU-AA146
Brand: Micro Focus (Novell)
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
PRDEW 0 unknown 1,052,994.10
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Product Description
Micro Focus FlexCare Support Enterprise Services Manager - technical support - for Micro Focus Fortify
Service & Support
Technical support
Service Included
Consulting
Software Title
Micro Focus Fortify
Type
Technical support
Service Included
Consulting
Software Title
Micro Focus Fortify
Installation Type
Locally installed
Service & Support
Consulting ¦ Consulting - on-site - 1 visit per year ¦ Consulting - on-site - 1 day ¦ Assistance ¦ Phone consulting - response time: 1 business hour - availability: business hours - severity level 1 ¦ Phone consulting - response time: 4 business hours - availability: business hours - severity level 2 ¦ Phone consulting - response time: 6 business hours - availability: business hours - severity level 3 ¦ Phone consulting - response time: 1 business day - availability: business hours - severity level 4 ¦ Remote monitoring - 1 incident per month ¦ New releases update ¦ Planning ¦ Monitoring
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