HPE Foundation Care Call-To-Repair Service with Defective Media Retention - Technical support - for HPE StoreEver Archive Migrator MSL - 200 TB capacity - phone consulting - 3 years - 24x7 - response time: 2 h

Category: Software Technical Support
Code: H7J37A3#SQK
Brand: Hewlett Packard Enterprise
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
GB304 0 unknown 14,507.36
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Marketing description

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.

Key selling points

  • Escalation management
  • HPE electronic remote support solution
  • Basic software support and collaborative call management for non-HPE software on eligible HPE hardware products
  • Access to electronic support information and services

Product Description
HPE Foundation Care Call-To-Repair Service with Defective Media Retention - technical support - for HPE StoreEver Archive Migrator MSL - 3 years
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
3 years
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Software Title
HPE StoreEver Archive Migrator MSL
Licence Qty
200 TB capacity
Type
Technical support
Service Included
Phone consulting
Full Contract Period
3 years
Response Time
2 hours
Service Availability
24 hours a day / 7 days a week
Software Title
HPE StoreEver Archive Migrator MSL
Installation Type
Locally installed
Licence Qty
200 TB capacity
Service & Support
Phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Fax-on-demand - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Defective media retention - 3 years
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