MARKIT – seagull standard maintenance and support - technical support

Category: Software Technical Support

Code: BTS-WS-MNT-5YR

Brand: Seagull Scientific

Warranty: Unknown

For illustrative purpose only

Stock	Qty	Est. Delivery	Price	GBP GBP (Default) EUR USD VAT
IMUK	9999	11/09/2025 unknown	330.06

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Product Description: Seagull Standard Maintenance and Support - technical support - for BarTender Starter Edition - 5 years
Service & Support: Technical support
Service Included: Phone consulting
Full Contract Period: 5 years
Response Time: 2 business hours
Service Availability: Business hours
Software Title: BarTender Starter Edition
Licence Qty: 1 workstation

Type: Technical support
Service Included: Phone consulting
Full Contract Period: 5 years
Response Time: 2 business hours
Service Availability: Business hours
Software Title: BarTender Starter Edition
Installation Type: Locally installed
Licence Qty: 1 workstation
Service & Support: Phone consulting - 5 years - response time: 2 business hours - availability: business hours - severity urgent ¦ Phone consulting - 5 years - response time: 4 business hours - availability: business hours - severity high ¦ Phone consulting - 5 years - response time: 8 business hours - availability: business hours - severity normal ¦ Phone consulting - 5 years - response time: 12 business hours - availability: business hours - severity low ¦ Web support - 5 years - response time: 2 business hours - availability: business hours - severity urgent ¦ Web support - 5 years - response time: 4 business hours - availability: business hours - severity high ¦ Web support - 5 years - response time: 8 business hours - availability: business hours - severity normal ¦ Web support - 5 years - response time: 12 business hours - availability: business hours - severity low ¦ E-mail consulting - 5 years ¦ Web knowledge base access - 5 years ¦ New releases update - 5 years

Special conditions apply