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The Electronic HPE Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HPE branded hardware unit; repair or replacement at a HPE-designated repair center; and return of the operational unit to you.Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; obtain consistent, expert hardware support backed by HPE.