HPE Proactive Care Call-To-Repair Service with Defective Media Retention - Extended service agreement - parts and labour (for system cabinets) - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: 736428R-B21
Koda
U6UT8E
Znamka
Hewlett Packard Enterprise
Marketinški opis
HPE Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
Each HPE Proactive Care Service level includes problem prevention and incident management support for hardware and software products. For each HPE Proactive Care Service level, HPE provides all the core problem prevention service features.
- Product Description
- HPE Proactive Care Call-To-Repair Service with Defective Media Retention - extended service agreement - 4 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 4 years
- Repair Time
- 6 hours
- Service Availability
- 24 hours a day / 7 days a week
- Class of Equipment
- System cabinets
- Designed For
- P/N: 736428R-B21
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 4 years
- Repair Time
- 6 hours
- Service Availability
- 24 hours a day / 7 days a week
- Class of Equipment
- System cabinets
- Service & Support
- Extended service agreement - parts and labour - 4 Years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labour - 4 Years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 Years ¦ Product info support - web knowledge base access - 4 Years ¦ New releases update - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 4 Years
- Designed For
- P/N: 736428R-B21