Veeam Production Support - Technical support (additional) - for Veeam Backup & Replication Universal License - ESD - phone consulting - 2 years - 24x7 - response time: 1 h
Koda
R6S45AAE
Znamka
Hewlett Packard Enterprise
- Product Description
- Veeam Production Support - technical support (additional) - for Veeam Backup & Replication Universal License - 2 years
- Service & Support
- Technical support (additional)
- Service Included
- Phone consulting
- Full Contract Period
- 2 years
- Response Time
- 1 hour
- Service Availability
- 24 hours a day / 7 days a week
- Software Title
- Veeam Backup & Replication Universal License
- Licensing Details
- ESD
- Type
- Technical support (additional)
- Service Included
- Phone consulting
- Full Contract Period
- 2 years
- Response Time
- 1 hour
- Service Availability
- 24 hours a day / 7 days a week
- Software Title
- Veeam Backup & Replication Universal License
- Installation Type
- Locally installed
- Licensing Details
- ESD
- Service & Support
- Phone consulting - 2 years - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 2 years - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 2 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 2 years - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 2 years ¦ Web knowledge base access - 2 years