HPE Tech Care Basic Service - Technical support - for HPE 16ports Trunking/32ports Extended Fabric/APM/FW - phone consulting - 5 years - 9x5 - response time: 2 h
Koda
HY3G9E
Znamka
Hewlett Packard Enterprise
Marketinški opis
Get out of the data center maintenance business with HPE Pointnext Tech Care, a service that's changing the definition of operational IT support. Go beyond problem identification and resolution, and leverage HPE to figure out better ways to do things, allowing your business to adapt more quickly and drive innovation with fewer resources.
Ključne prednosti
- Remote problem diagnosis and support
- On-site hardware support
- Replacement parts and materials
- HPE Visual Remote Guidance (VRG)
- HPE InfoSight dashboards
- HPE InfoSight workload insights
- Firmware updates for selected products
- Collaborative Support and Collaborative Assistance
- Product Description
- HPE Tech Care Basic Service - technical support - for HPE 16ports Trunking/32ports Extended Fabric/APM/FW - 5 years
- Service & Support
- Technical support
- Service Included
- Phone consulting
- Full Contract Period
- 5 years
- Response Time
- 2 hours
- Service Availability
- 9 hours a day / 5 days a week
- Software Title
- HPE 16ports Trunking/32ports Extended Fabric/APM/FW
- Designed For
- P/N: J4V60AAE, J4V62AAE, J4V63A, J4V63AAE
- Type
- Technical support
- Service Included
- Phone consulting
- Full Contract Period
- 5 years
- Response Time
- 2 hours
- Service Availability
- 9 hours a day / 5 days a week
- Software Title
- HPE 16ports Trunking/32ports Extended Fabric/APM/FW
- Installation Type
- Locally installed
- Service & Support
- Phone consulting - 5 years - response time: 2 hours - availability: 9 hours a day / Monday-Friday ¦ Product info support - 5 years ¦ New releases update - 5 years ¦ Web knowledge base access - 5 years
- Designed For
- P/N: J4V60AAE, J4V62AAE, J4V63A, J4V63AAE