HPE Tech Care Essential Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour (for complicated network devices) - 5 years - on-site - 24x7 - response time: 4 h - for P/N: Q9D44A, Q9D44AR

Kategorija Software Technical Support
Koda HV5J7E
Znamka Hewlett Packard Enterprise
Garancija 36 mesecev
Slike so simbolične.
Skladišče Zaloga (kos) Dob. rok Cena
DDV
DE748 10000 7. 09. 2026 📞 pokličite nas 10.273,79
ALSEU 100 7. 09. 2026 📞 pokličite nas 10.385,68
CZ017 0 📞 pokličite nas 10.585,11
Primerjaj 0
Dodaj za primerjavoPočisti primerjavo
Najdi podobne

Ključne prednosti

  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance

Product Description
HPE Tech Care Essential Service with Comprehensive Defective Material Retention - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Class of Equipment
Complicated network devices
Designed For
P/N: Q9D44A, Q9D44AR
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Class of Equipment
Complicated network devices
Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Technical support - phone consulting - 5 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 5 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 5 years ¦ Comprehensive defective material retention - 5 years
Designed For
P/N: Q9D44A, Q9D44AR
← Nazaj
Dajte soglasje, da nam dovolite uporabo piškotkov za izboljšanje vaše izkušnje brskanja. Preberite našo politiko piškotkov
Sprejmem Reject