HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for P/N: Q2F21A, Q2F21AR, Q6M26A, Q6M26AR, R0P71A, R0P72A

Koda HV5B3PE
Znamka Hewlett Packard Enterprise
Garancija 36 mesecev
Slike so simbolične.
Skladišče Zaloga (kos) Dob. rok Cena
DDV
DE748 10000 7. 09. 2026 📞 pokličite nas 6.878,35
ALSEU 100 7. 09. 2026 📞 pokličite nas 6.952,79
CZ017 0 📞 pokličite nas 7.088,85

Ključne prednosti

  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance

Product Description
HPE Pointnext Tech Care Basic Service with Comprehensive Defective Material Retention Post Warranty - extended service agreement - 1 year - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Designed For
P/N: Q2F21A, Q2F21AR, Q6M26A, Q6M26AR, R0P71A, R0P72A
Service Included
Parts and labour
Location
On-site
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - parts and labour - 1 year - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Extended service agreement - parts and labour - 1 year - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 1 year ¦ Extended service agreement - parts and labour - 1 year - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Comprehensive defective material retention - 1 year
Designed For
P/N: Q2F21A, Q2F21AR, Q6M26A, Q6M26AR, R0P71A, R0P72A