HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labour (for server chassis) - 3 years - on-site - 9x5 - response time: NBD - for P/N: P18680-B21, P18680R-B21
Koda
HG1Q5E
Znamka
Hewlett Packard Enterprise
Marketinški opis
HPE Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and performance of your converged infrastructure. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing an end-to-end support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
- Product Description
- HPE Proactive Care Next Business Day Service with Comprehensive Defective Material Retention - extended service agreement - 3 years - on-site
- Type
- Extended service agreement
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Covered Configurations
- Server chassis
- Designed For
- P/N: P18680-B21, P18680R-B21
- Service Included
- Parts and labour
- Location
- On-site
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 9 hours a day / 5 days a week
- Covered Configurations
- Server chassis
- Service & Support
- Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Comprehensive defective material retention - 3 years
- Designed For
- P/N: P18680-B21, P18680R-B21