ruckus end user watchdog premium support - technical support

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Product Description: Ruckus End User WatchDog Premium Support - technical support (renewal) - for Ruckus Wireless Cloudpath - 3 years
Service & Support: Technical support (renewal)
Service Included: Phone consulting
Full Contract Period: 3 years
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Software Title: Ruckus Wireless Cloudpath
Licence Qty: 1 user
Licence Pricing: Volume, Enterprise / 10000+ licences

Type: Technical support (renewal)
Service Included: Phone consulting
Full Contract Period: 3 years
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Software Title: Ruckus Wireless Cloudpath
Installation Type: Locally installed
Licence Qty: 1 user
Licence Pricing: Volume, Enterprise / 10000+ licences
Service & Support: Phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 3 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity low ¦ E-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Web knowledge base access - 3 years ¦ New releases update - 3 years