Computer Service Options

Product parameters

Service & support type

Accidental damage coverage (106) Battery replacement (33) Configuration (4) Destruction (1) Extended service agreement (15140) Extended service agreement (extension) (6) Extended service agreement (reinstatement) (57) Extended service agreement (renewal) (101) Extended service agreement (upgrade / renewal) (8) Installation (157) Installation / configuration (44) Installation / maintenance (1) Installation / training (1) New releases update (4) Overpacking (1) Remote implementation (1) Remote installation (2) Technical support (80) Technical support (renewal) (1) Theft tracking (8)

Location

Carry-in (157) On-site (12019) Pick-up and return (158) Shipment (2272)

Response time

1 business day (9) 1 day (4) 1-2 business days (22) 2 business days (181) 2 days (1) 2 hours (701) 24 hours (9) 3 business days (3) 3 days (2) 30 min (12) 3-5 business days (106) 4 business hours (15) 4 hours (4079) 4-7 business days (22) 48 hours (171) 5 business days (84) 8 hours (6) Next available agent (13) Next business day (7035) Next business day ( for requests before 3:00 p.m.) (9) Next business day (for requests before 2:00 p.m.) (4) Next business day (for requests before 5:00 p.m.) (5) Next day (47) Next day (for requests before 3:00 p.m.) (1) Same business day (1) Same business day (next business day for requests after 3:00 p.m.) (1) Same business day response within 4 hours (1) Second business day (46)

Repair time

10 business days (11) 2 business days (2) 24 hours (641) 3 business days (2) 3-7 business days (36) 4 hours (29) 5 business days (12) 5 days (1) 6 hours (2057) 7 days (14) 8 hours (31) Next business day (72) Second business day (1)

Full contract period

Price

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HP Customized Pallet Service - Overpacking CODE: W9G30AA Compare
	HP Customized Pallet Service - Overpacking CODE: W9G30AA Compare
		Stock	Qty	Est. del.	Price
		ALSNL1	5000	Fr 03/05	12.85
		ALSBE	1001	Fr 03/05	15.39


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49700-019, 2200-49700-025 CODE: 4870-49700-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49700-019, 2200-49700-025 CODE: 4870-49700-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Fr 03/05	14.49


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49720-001, 2200-49720-019, 2200-49720-025 CODE: 4870-49720-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49720-001, 2200-49720-019, 2200-49720-025 CODE: 4870-49720-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Fr 03/05	14.49


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49780-019, 2200-49780-025 CODE: 4870-49780-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49780-019, 2200-49780-025 CODE: 4870-49780-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Fr 03/05	14.49


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49740-025 CODE: 4870-49740-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-49740-025 CODE: 4870-49740-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Fr 03/05	14.59


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-48820-001, 2200-48820-019, 2200-48820-025, 2200-48820-114 CODE: 4870-48820-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-48820-001, 2200-48820-019, 2200-48820-025, 2200-48820-114 CODE: 4870-48820-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Fr 03/05	14.59


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-48830-001, 2200-48830-019, 2200-48830-025, 2200-48830-114 CODE: 4870-48830-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-48830-001, 2200-48830-019, 2200-48830-025, 2200-48830-114 CODE: 4870-48830-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Fr 03/05	14.59


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-48840-001, 2200-48840-019, 2200-48840-025, 2200-48840-114 CODE: 4870-48840-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-48840-001, 2200-48840-019, 2200-48840-025, 2200-48840-114 CODE: 4870-48840-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Fr 03/05	14.59


HP - Extended service agreement - delivery - on-site - non-work days CODE: W9G32AA Compare
	HP - Extended service agreement - delivery - on-site - non-work days CODE: W9G32AA Compare
		Stock	Qty	Est. del.	Price
		ALSNL1	5000	Fr 03/05	14.79
		ALSBE	1001	Fr 03/05	17.34


Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 1 year - on-site - response time: NBD - for HP 260 G4; EliteDesk 80X G8; EliteOne 870 G9; ProDesk 405 G6; ProOne 400 G6, 440 G6 CODE: UE378E Compare
	Electronic HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour (for desktop without monitor) - 1 year - on-site - response time: NBD - for HP 260 G4; EliteDesk 80X G8; EliteOne 870 G9; ProDesk 405 G6; ProOne 400 G6, 440 G6 CODE: UE378E Compare
		Stock	Qty	Est. del.	Price
		ALSNL1	5000	Fr 03/05	15.62
		ALSBE	1001	Fr 03/05	18.15
		DE712	100	Mo 13/05	25.83


HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P / N: R7H75A CODE: H59U3E Compare
	HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for P / N: R7H75A CODE: H59U3E Compare
		Stock	Qty	Est. del.	Price
		COPNL	178	Fr 03/05	15.77


HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P / N: C8S07A#A2S, C8S07A#ABH, C8S07A#ABJ, C8S07A#ACJ, C8S07A#AKY, C8S07A#ARS, C8S07B CODE: H03G9E Compare
	HPE Pointnext Tech Care Basic Service - Extended service agreement - parts and labour - 3 years - on-site - 9x5 - response time: NBD - for P / N: C8S07A#A2S, C8S07A#ABH, C8S07A#ABJ, C8S07A#ACJ, C8S07A#AKY, C8S07A#ARS, C8S07B CODE: H03G9E Compare
		Stock	Qty	Est. del.	Price
		COPNL	178	Fr 03/05	15.91


NETGEAR ProSupport OnCall 24x7 Category S1 - Technical support - phone consulting - 1 year - 24x7 CODE: PMB0S11-10000S Compare
	NETGEAR ProSupport OnCall 24x7 Category S1 - Technical support - phone consulting - 1 year - 24x7 CODE: PMB0S11-10000S Compare
		Stock	Qty	Est. del.	Price
		ALSNL1	5000	Fr 03/05	16.69
		ALSBE	1001	Fr 03/05	19.16
		DE712	100	Mo 13/05	27.91


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - must be purchased simultaneously with the product - for Sync 20 CODE: 4870-SYNC20-3YR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD - must be purchased simultaneously with the product - for Sync 20 CODE: 4870-SYNC20-3YR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Fr 03/05	18.60


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86930-001, 2200-86930-012, 2200-86930-101, 2200-86930-102 CODE: 4870-86930-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86930-001, 2200-86930-012, 2200-86930-101, 2200-86930-102 CODE: 4870-86930-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Fr 03/05	18.70


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-66800-025 CODE: 4870-66800-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-66800-025 CODE: 4870-66800-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Fr 03/05	18.70


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86820-001 CODE: 4870-86820-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86820-001 CODE: 4870-86820-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Fr 03/05	19.48


Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86840-001, 2200-86840-012, 2200-86840-101, 2200-86840-102 CODE: 4870-86840-HWR Compare
	Poly Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - must be purchased simultaneously with the product - for P / N: 2200-86840-001, 2200-86840-012, 2200-86840-101, 2200-86840-102 CODE: 4870-86840-HWR Compare
		Stock	Qty	Est. del.	Price
		ALSBE	1001	Fr 03/05	19.48


HP Special Equipment Service - Technical support - consulting CODE: W9G31AA Compare
	HP Special Equipment Service - Technical support - consulting CODE: W9G31AA Compare
		Stock	Qty	Est. del.	Price
		ALSNL1	5000	Fr 03/05	19.65
		ALSBE	1001	Fr 03/05	22.19


Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for Expression Home XP-5100, XP-5105, XP-5150, XP-5155 CODE: CP03RTBSCG29 Compare
	Epson CoverPlus RTB service - Extended service agreement - parts and labour - 3 years - carry-in - response time: 5 business days - for Expression Home XP-5100, XP-5105, XP-5150, XP-5155 CODE: CP03RTBSCG29 Compare
		Stock	Qty	Est. del.	Price
		ALSNL1	5000	Fr 03/05	20.19
		ALSBE	1001	Fr 03/05	22.53
		DE712	100	Mo 13/05	35.23

Computer Service Options

Product parameters

Special conditions apply

Restricted product