Software Technical Support

Product parameters

Brand

Veeam Software (6)VERITAS Software (27)Hewlett Packard Enterprise (743)Sophos (957)Corel (17)CrowdStrike (1)Milestone Systems (15)Smartsign (2)Unify (5)ABBYY Software House (2)

Service included

Assistance (2) Consulting (27) E-mail consulting (3) Emergency phone consulting (78) Health check (1) Maintenance (7) Parts (1) Parts and labour (1) Phone consulting (4524) Remote inspection (1) Technical support (1) Training (2) Travel expense coverage (3) Web support (14)

Service & support type

Configuration (4) Extended service agreement (6) Installation (7) Installation / configuration (24) Installation / training (3) New releases update (26) New releases update (renewal) (8) Planning (1) Product info support (5) Product info support (renewal) (16) Remote configuration (7) Remote consulting (3) Remote implementation / configuration (1) Remote installations / configuration (9) Remote training (1) Technical support (2977) Technical support (additional) (36) Technical support (extension) (222) Technical support (reinstatement) (1) Technical support (renewal) (1419) Technical support (uplift) (15) Technical support (uplift/renewal) (1) Training (1)

Full contract period

Price

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Sophos Enhanced Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to unlimited cores & unlimited GB RAM - GOV - phone consulting - 6 months - 24x7 CODE: SEUNLD06ZZRGAA Compare
	Sophos Enhanced Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to unlimited cores & unlimited GB RAM - GOV - phone consulting - 6 months - 24x7 CODE: SEUNLD06ZZRGAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 04/10	3,793.60


Fujitsu Support Pack - Technical support (extension) - for VMware Virtual SAN (v. 5) - 1 processor - valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SWTA563PRV0H Compare
	Fujitsu Support Pack - Technical support (extension) - for VMware Virtual SAN (v. 5) - 1 processor - valid in selected countries - phone consulting - 1 year - 24x7 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SWTA563PRV0H Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 04/10	3,807.19


HPE Foundation Care Software Support 24x7 - Technical support - for HPE Network Protector SDN Application - 250 users - ESD - phone consulting - 4 years - 24x7 - response time: 2 h CODE: H1TN4E Compare
	HPE Foundation Care Software Support 24x7 - Technical support - for HPE Network Protector SDN Application - 250 users - ESD - phone consulting - 4 years - 24x7 - response time: 2 h CODE: H1TN4E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 04/10	3,831.54


Veeam - Technical support (renewal) - for Veeam Backup & Replication Enterprise - 1 CPU socket - OEM - ESD - phone consulting - 1 year - 24x7 - response time: 1 h CODE: R0F17AAE Compare
	Veeam - Technical support (renewal) - for Veeam Backup & Replication Enterprise - 1 CPU socket - OEM - ESD - phone consulting - 1 year - 24x7 - response time: 1 h CODE: R0F17AAE Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 04/10	3,849.22


Veeam Basic Support - Technical support (additional) - for Veeam Data Platform Foundation Enterprise Plus - 1 socket - phone consulting - 1 year - 12x5 - response time: 2 business hours CODE: V-FDNPLS-VS-P01YP-00 Compare
	Veeam Basic Support - Technical support (additional) - for Veeam Data Platform Foundation Enterprise Plus - 1 socket - phone consulting - 1 year - 12x5 - response time: 2 business hours CODE: V-FDNPLS-VS-P01YP-00 Compare
		Stock	Qty	Est. del.	Price
		APIDE	20	Fr 04/10	3,851.12


HPE Aruba 1Y FC 24x7 IMC Std SWPlatfE-LTUSVC IMC Std SW Platf with 50node E-LTU 24x7 SW phone support and SW Updates for eligible SW CODE: H6RM8E Compare
	HPE Aruba 1Y FC 24x7 IMC Std SWPlatfE-LTUSVC IMC Std SW Platf with 50node E-LTU 24x7 SW phone support and SW Updates for eligible SW CODE: H6RM8E Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 04/10	3,863.10


HPE Pointnext Tech Care Essential Service - Technical support - for Microsoft Windows Server 2016 Essentials - 1 licence - phone consulting - 4 years - 24x7 - response time: 15 min - for P / N: H6AT7AS CODE: HW3G3E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for Microsoft Windows Server 2016 Essentials - 1 licence - phone consulting - 4 years - 24x7 - response time: 15 min - for P / N: H6AT7AS CODE: HW3G3E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Fr 04/10	3,866.09
		ALSDE-2	100	Fr 04/10	3,936.80


HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard Software Platform - phone consulting - 1 year - 24x7 - response time: 2 h CODE: U4AJ3E Compare
	HPE Foundation Care Software Support 24x7 - Technical support - for HPE Intelligent Management Center Standard Software Platform - phone consulting - 1 year - 24x7 - response time: 2 h CODE: U4AJ3E Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 04/10	3,866.44
		PL569	101	Th 03/10	3,871.20
		DK231	500	Tu 08/10	4,151.94


SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for Microsoft Azure - phone consulting - 1 year - 24x7 - response time: 1 h CODE: 02-SSC-0659 Compare
	SonicWall Software Support 24X7 - Technical support - for SonicWALL NSv 200 - for Microsoft Azure - phone consulting - 1 year - 24x7 - response time: 1 h CODE: 02-SSC-0659 Compare
		Stock	Qty	Est. del.	Price
		CZ015	101	We 02/10	3,866.95


SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Database Performance Analyzer for virtualized environments for Oracle EE, DB2, or ASE - 1 instance - volume - 50-74 licences - phone consulting - 1 year - 24x7 - English CODE: 8240766 Compare
	SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Database Performance Analyzer for virtualized environments for Oracle EE, DB2, or ASE - 1 instance - volume - 50-74 licences - phone consulting - 1 year - 24x7 - English CODE: 8240766 Compare
		Stock	Qty	Est. del.	Price
		PRDEE	100+	Tu 01/10	3,872.31


Fujitsu Support Pack - Technical support - for Red Hat Enterprise Linux - 2 sockets - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SW3J360PRN5Z Compare
	Fujitsu Support Pack - Technical support - for Red Hat Enterprise Linux - 2 sockets - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SW3J360PRN5Z Compare
		Stock	Qty	Est. del.	Price
		APIDE	20	Fr 04/10	3,873.17
		DE168	100	Fr 04/10	3,978.14


SOPHOS SF SW / Virtual Enhanced Support UP TO 6 CORES & 8GB RAM 2 Year RENEWAL CODE: SE6C8Z24ZZRCAA Compare
	SOPHOS SF SW / Virtual Enhanced Support UP TO 6 CORES & 8GB RAM 2 Year RENEWAL CODE: SE6C8Z24ZZRCAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 04/10	3,882.21


Sophos Enhanced Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - academic - phone consulting - 2 years - 24x7 CODE: SE6C8Z24ZZREAA Compare
	Sophos Enhanced Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - academic - phone consulting - 2 years - 24x7 CODE: SE6C8Z24ZZREAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 04/10	3,882.21


Sophos Enhanced Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - GOV - phone consulting - 2 years - 24x7 CODE: SE6C8Z24ZZRGAA Compare
	Sophos Enhanced Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - GOV - phone consulting - 2 years - 24x7 CODE: SE6C8Z24ZZRGAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 04/10	3,882.21


Sophos Enhanced Plus Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - upgrade from Enhanced Support - phone consulting - 2 years - 24x7 CODE: UP6C8Z24ZZRCAA Compare
	Sophos Enhanced Plus Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - upgrade from Enhanced Support - phone consulting - 2 years - 24x7 CODE: UP6C8Z24ZZRCAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 04/10	3,882.21


SOPHOS SF SW / Virtual Enhanced to Enhanced Plus Support Upgrade UP TO 6 CORES & 8GB RAM 2 Year RENEWAL EDU CODE: UP6C8Z24ZZREAA Compare
	SOPHOS SF SW / Virtual Enhanced to Enhanced Plus Support Upgrade UP TO 6 CORES & 8GB RAM 2 Year RENEWAL EDU CODE: UP6C8Z24ZZREAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 04/10	3,882.21


Sophos Enhanced Plus Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - GOV - upgrade from Enhanced Support - phone consulting - 2 years - 24x7 CODE: UP6C8Z24ZZRGAA Compare
	Sophos Enhanced Plus Support - Technical support (renewal) - for Sophos Firewall SW / Virtual Appliance - up to 6 cores & 8GB RAM - GOV - upgrade from Enhanced Support - phone consulting - 2 years - 24x7 CODE: UP6C8Z24ZZRGAA Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 04/10	3,882.21


APC Software Maintenance Contract - Technical support - for APC InfraStruXure Operations - 10 racks - phone consulting - 3 years - 24x7 CODE: WOPS3YR10 Compare
	APC Software Maintenance Contract - Technical support - for APC InfraStruXure Operations - 10 racks - phone consulting - 3 years - 24x7 CODE: WOPS3YR10 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 04/10	3,885.26


Poly+ - Technical support - for Poly Clariti Software - 1 concurrent licence - volume - 150-499 licences - phone consulting - 1 year - 24x7 - response time: 30 min CODE: P51014C402 Compare
	Poly+ - Technical support - for Poly Clariti Software - 1 concurrent licence - volume - 150-499 licences - phone consulting - 1 year - 24x7 - response time: 30 min CODE: P51014C402 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 04/10	3,891.48


Electronic HP Care Pack Software Technical Support - Technical support - for MyQ Optical Character Recognition PDF Advanced - 100000 pages - ESD - phone consulting - 5 years - 9x5 CODE: UD1R9E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for MyQ Optical Character Recognition PDF Advanced - 100000 pages - ESD - phone consulting - 5 years - 9x5 CODE: UD1R9E Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	Fr 04/10	3,895.34

Software Technical Support

Product parameters

Special conditions apply

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