MARKIT – hpe pointnext tech care essential service

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Gamintojas Hewlett Packard Enterprise

Garantija -1 - 36 Mėn.

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Sandėlis	Kiekis	Pristatymas	Kaina
DE712	9876	2024-06-14 Nežinomas	5 676,62
CZ016	0	Nežinomas	4 947,24
DE168	0	Nežinomas	4 995,95
CZ017	0	Nežinomas	5 126,65
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Product Description: HPE Pointnext Tech Care Essential Service - extended service agreement - 4 years - on-site
Type: Extended service agreement
Service Included: Parts and labour
Location: On-site
Full Contract Period: 4 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Designed For: P/N: Q9D44A, Q9D44AR

Service Included: Parts and labour
Location: On-site
Full Contract Period: 4 years
Response Time: 4 hours
Service Availability: 24 hours a day / 7 days a week
Service & Support: Extended service agreement - parts and labour - 4 Years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 Years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 4 Years ¦ Technical support - remote diagnosis - 4 Years ¦ Technical support - visual remote guidance - 4 Years ¦ New releases update - 4 Years ¦ Technical support - phone consulting - 4 Years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 4 Years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 4 Years
Designed For: P/N: Q9D44A, Q9D44AR