MARKIT – hpe pointnext tech care basic service

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Gamintojas Hewlett Packard Enterprise

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DE712	9876	2024-06-14 Nežinomas	637,83
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Product Description: HPE Pointnext Tech Care Basic Service - extended service agreement - 3 years - on-site
Type: Extended service agreement
Service Included: Parts and labour
Location: On-site
Full Contract Period: 3 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Designed For: P/N: Q2F21A, Q2F21AR, Q6M26A, Q6M26AR, R0P71A, R0P72A

Service Included: Parts and labour
Location: On-site
Full Contract Period: 3 years
Response Time: Next business day
Service Availability: 9 hours a day / 5 days a week
Service & Support: Extended service agreement - parts and labour - 3 years - on-site - response time: NBD (distance from customer site - 160 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Extended service agreement - parts and labour - 3 years - on-site - response time: 2 business days (distance from customer site - 320 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 3 years ¦ Extended service agreement - parts and labour - 3 years - on-site - response time: 3 business days (distance from customer site - 480 km) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday
Designed For: P/N: Q2F21A, Q2F21AR, Q6M26A, Q6M26AR, R0P71A, R0P72A