Περιγραφή μάρκετινγκ

Designed for customers with SonicWall E-Class solutions, SonicWall E-Class Support 24x7 delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently.

Key selling points

• Direct access - 24x7x365 access to a team of highly-trained senior support engineers
• Telephone/web-based support - 24x7x365 telephone and Web-based technical support
• Software/firmware update - for all software and firmware updates and upgrades
• Hardware replacement - advance exchange for replacement of defective hardware
• Support tools - access to SonicWall's electronic support tools