HPE Pointnext Tech Care Essential Service - Extended service agreement - parts and labour - 3 years - on-site - 24x7 - response time: 4 h - for P/N: Q9D44A, Q9D44AR

Κωδικός HV5H0E
Εγγύηση -1 - 36 Μήνες
MANUF BRAND
 
Άγνωστο
DE712
 
Άγνωστο
CZ016
 
-1 Μήνας
DE168
 
Άγνωστο
CZ017
 
36 Μήνες
Μόνο χάριν παραδείγματος.
Απόθεμα Ποσ Εκτιμώμενη παράδοση Τιμή
ΦΠΑ
DE712 9876 24/6/2024 ~ 4 εβδομάδες 3.572,44
CZ016 0 ~ 4 εβδομάδες 3.013,91
DE168 0 ~ 4 εβδομάδες 3.035,73
CZ017 0 ~ 4 εβδομάδες 3.108,59

Key selling points

  • Remote problem diagnosis and support
  • On-site hardware support
  • Replacement parts and materials
  • HPE Visual Remote Guidance (VRG)
  • HPE InfoSight dashboards
  • HPE InfoSight workload insights
  • Firmware updates for selected products
  • Collaborative Support and Collaborative Assistance

Product Description
HPE Pointnext Tech Care Essential Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: Q9D44A, Q9D44AR
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 3 years ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - visual remote guidance - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labour - 3 years - on-site - response time: 8 h (distance from customer site - 320 km) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 3 years
Designed For
P/N: Q9D44A, Q9D44AR