POLY+ Partner - Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD

Category: Computer Components Service Options
Code: 487P-BLKWIRE-362
Brand: Poly
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
VAT
PL681 100 08/05/2024 unknown 48.41
DE168 0 unknown 82.33
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Product Description
POLY+ Partner - extended service agreement - 3 years - shipment
Type
Extended service agreement
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
3 years
Response Time
Next business day
Service & Support
Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
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