Palo Alto Networks Partner Enabled Premium Support - Technical support - for Palo Alto Virtual Instant-On Network (ION) - phone consulting - 1 year - 24x7 - response time: 1 h

Category: Software Technical Support
Code: PAN-SVC-BKLN-VION
Brand: Palo Alto Networks
Warranty: Unknown
For illustrative purpose only
Stock Qty Est. Delivery Price
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IMNZ 0 unknown 293.42
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Product Description
Palo Alto Networks Partner Enabled Premium Support - technical support - for Palo Alto Virtual Instant-On Network (ION) - 1 year
Service & Support
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
Palo Alto Virtual Instant-On Network (ION)
Type
Technical support
Service Included
Phone consulting
Full Contract Period
1 year
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
Palo Alto Virtual Instant-On Network (ION)
Installation Type
Locally installed
Service & Support
Phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 year - response time: 8 business hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
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