StorageCraft Premium Support - Technical support - for StorageCraft ImageManager ShadowStream (v. 7.x) - 1 job - volume - 10+ level - ESD - emergency phone consulting - 1 year - 24x7 - response time: 1 h

Category: Software Technical Support
Code: CSST70EUSS011YZZP
Brand: StorageCraft Technology
Warranty: Unknown
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Product Description
StorageCraft Premium Support - technical support - for StorageCraft ImageManager ShadowStream - 1 year
Service & Support
Technical support
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
StorageCraft ImageManager ShadowStream
Version
7.x
Licence Qty
1 job
Licence Pricing
Volume / 10+ level
Licensing Details
ESD
Type
Technical support
Service Included
Emergency phone consulting
Full Contract Period
1 year
Response Time
1 hour
Service Availability
24 hours a day / 7 days a week
Software Title
StorageCraft ImageManager ShadowStream
Installation Type
Locally installed
Version
7.x
Licence Qty
1 job
Licence Pricing
Volume / 10+ level
Licensing Details
ESD
Service & Support
Emergency phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity low ¦ Emergency e-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity high ¦ E-mail consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity medium ¦ E-mail consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity low ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year
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