Storage Devices Service Options

Product parameters

Product line

Arcserve Gold Maintenance (88) Arcserve Platinum Maintenance (90) Arcserve Platinum Plus Maintenance (36) Extreme Networks PartnerWorks (1) Fujitsu Support Pack (196) Fujitsu Support Pack (5) Fujitsu Support Pack (191) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (32) HPE (5) HPE 3PAR Performance and Capacity Trending Service (1) HPE Data Sanitization Service (1) HPE Enterprise Virtual Array (1) HPE Factory Express (1) HPE Foundation Care (13) HPE Foundation Care (2) HPE Nimble Storage Foundation Care (27) HPE Pointnext Tech Care (149) HPE Primera (1) HPE Proactive Care (3) HPE Professional Services (2) HPE SAN Solution Service (1) HPE Storage Performance Analysis (2) Lenovo (28) Lenovo (2078) Committed Service (259) Committed Service (5) Committed Service Post Warranty (5) Committed Service Post Warranty (261) Hardware Installation Services (4) Post Warranty (257) Post Warranty (18) Professional ServiceUnit (3) NETGEAR ProSupport Defective Drive Retention Service (6) Overland Tandberg Advanced Replacement Service Program (1) OverlandCare (8) OverlandCare (17) QNAP (216) QNAP (4) QNAP Extended Warranty (9) Quantum Bronze Support Plan (1) Quantum Installation and Configuration (2) Quantum Installation Services (1) Quantum Installation Services (5) Quantum Non-Returnable Tape Drive Charge (1) Quantum Slot license Decrement/Deinstall Serivce (2) Quantum StorageCare (26) ScaleCare (2) StorageCraft (11) Technogroup (23) Technogroup (16) Veritas (31) Veritas (7) WD StorChoice (2)

Service & support type

Configuration (4) Deinstallation / cancellation (2) Extended service agreement (3760) Extended service agreement (extension) (8) Extended service agreement (renewal) (203) Extended service agreement (uplift / renewal) (10) Extended service agreement (uplift) (24) Installation (60) Installation / configuration (45) New releases update (1) Remote installation (2) Technical support (40)

Location

Carry-in (10) On-site (3779) Shipment (268)

Response time

2 business days (5) 2 hours (234) 4 business hours (6) 4 hours (1766) 48 hours (219) 6 hours (2) Next business day (1519) Next business day ( for requests before 3:00 p.m.) (22) Same business day (25) Second business day (35)

Repair time

10 business days (10) 24 hours (266) 4 hours (52) 6 hours (283) 8 hours (37) Next business day (39)

Full contract period

Price

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HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP E22 G5, P19v G4, P22 G5, P22h G5, P22v G5, Z24q G3; Engage 14, 16; Engage One 10 CODE: U7935E Compare
	HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP E22 G5, P19v G4, P22 G5, P22h G5, P22v G5, Z24q G3; Engage 14, 16; Engage One 10 CODE: U7935E Compare
		Stock	Qty	Est. del.	Price
		LV011	50	We 22/05	23.95
		LT272	100	Tu 21/05	28.50
		DE168	100	Mo 27/05	59.12

		DE712	100	Tu 04/06	67.88

		ALSDE-2	100	We 29/05	72.59

DK231	500	Tu 04/06	143.93

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HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
	HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 29/05	31.39


DS1817+, DS1817 (FAN 12012025_4) CODE: FAN 120X120X25_4 Compare
	DS1817+, DS1817 (FAN 12012025_4) CODE: FAN 120X120X25_4 Compare
		Stock	Qty	Est. del.	Price
		DK773	2	Th 23/05	33.28


Drive-Lift Shift K7600 (818407) CODE: JC93-01118A Compare
	Drive-Lift Shift K7600 (818407) CODE: JC93-01118A Compare
		Stock	Qty	Est. del.	Price
		DK773	23	Th 23/05	52.18
		DE712	10	Tu 04/06	76.93


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 27/05	52.88


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 27/05	60.19
		DE712	100	Tu 04/06	80.04


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for ETERNUS CS 200 S2 CODE: FSP:GB3S10Z00NDS2A Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for ETERNUS CS 200 S2 CODE: FSP:GB3S10Z00NDS2A Compare
		Stock	Qty	Est. del.	Price
		LT876	30000	Tu 28/05	71.54


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 27/05	73.39
		DE712	100	Tu 04/06	104.30


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00NDS9B Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00NDS9B Compare
		Stock	Qty	Est. del.	Price
		LT876	30000	Tu 28/05	80.08


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 27/05	83.02
		DE712	100	Tu 04/06	115.66


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GBTS20Z00NDS9B Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GBTS20Z00NDS9B Compare
		Stock	Qty	Est. del.	Price
		LT876	30000	Tu 21/05	114.24
		LT876	30000	Tu 28/05	114.24


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for ETERNUS CS 200 S2 CODE: FSP:GB3S20Z00NDS2A Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for ETERNUS CS 200 S2 CODE: FSP:GB3S20Z00NDS2A Compare
		Stock	Qty	Est. del.	Price
		LT876	30000	Tu 28/05	115.66


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 27/05	116.22


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 27/05	122.27
		DE712	100	Tu 04/06	143.63


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC6 CODE: 5WS7A24737 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC6 CODE: 5WS7A24737 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 29/05	142.72


Lenovo Foundation Service - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B06398 Compare
	Lenovo Foundation Service - Extended service agreement - parts and labour - 3 years - on-site - business hours / 5 days a week - response time: NBD - for P / N: 7D8PCTO1WW, 7D8PCTO3WW CODE: 5WS7B06398 Compare
		Stock	Qty	Est. del.	Price
		LT876	30000	Tu 21/05	153.52


Overland Tandberg Advanced Replacement Service Program - Extended service agreement (renewal) - replacement - 1 year (4th or 5th year) - shipment - response time: 2 business days CODE: T09519-SVC Compare
	Overland Tandberg Advanced Replacement Service Program - Extended service agreement (renewal) - replacement - 1 year (4th or 5th year) - shipment - response time: 2 business days CODE: T09519-SVC Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 29/05	155.19


Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 CODE: 5WS7A24757 Compare
	Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 CODE: 5WS7A24757 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 29/05	157.95


HPE Storage Integration Unit of Service CODE: HL930A1 Compare
	HPE Storage Integration Unit of Service CODE: HL930A1 Compare
		Stock	Qty	Est. del.	Price
		ALSDE-2	100	We 29/05	162.55


NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CODE: PDR0132-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CODE: PDR0132-10000S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Mo 27/05	167.32
		ALSDE-2	100	We 29/05	181.50

Storage Devices Service Options

Product parameters

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