Description du marché

Les services HPE Care Pack Support Plus proposent des services logiciels et matériels complets qui augmentent la disponibilité de votre infrastructure informatique.

Arguments de vente clés

• Faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
• Recommendations for firmware version and software patching on supported products to help prevent problems
• Identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with HPE best practices
• Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology