Description du marché

Juniper Care regroupe une assistance 24 heures sur 24, 7 jours sur 7 traditionnelle avec l'assistance et la formation en ligne et l'automatisation des services. Bien plus qu'un simple service de dépannage, Juniper Care vous aide à répondre aux demandes de votre réseau, grâce à son assistance technique et opérationnelle conçue pour assurer le fonctionnement fiable de votre installation tout en protégeant votre investissement dans un réseau hautes performances.

Arguments de vente clés

• Service manager
• Expert to expert access
• Junos space service insight

Caractéristiques du produit

• Service manager
  Efficient resolution of service issues. Ensures that you are represented within Juniper and that your organizational or IT requirements are met.
• Expert to expert access
  Fast resolution of mission critical hardware and software incidents significantly accelerates the mean time to resolution resulting in high network availability.
• Junos space service insight
  Easily assess risks to your network and proactively make changes to avoid potential issues or minimize risk impacts. Allows for careful and informed planning of your network infrastructure evolutions. Preempts exposure to known issues, not just by identifying and resolving them, but by empowering organization's to anticipate problems and take proactive measures to avoid them.
• Consulting credits
  Matching your network's capability to your organization's needs and goals results in network optimization that achieves and accelerates time-to-value. Consulting Services provide you with the expertise necessary to plan your network evolution and ensure the success of network upgrades, conversions and migrations to Junos.
• Training credits
  Significantly reduces the learning curve and helps organizations keep pace with the rapidly changing technologies. Build and scale technical networking expertise quickly to align with organizational objectives or IT goals.