MARKIT – veeam 24/7 uplift - technical support

Category: Software Technical Support

Code: V-ESSSTD-VS-P024M-00

Brand: Veeam Software

Warranty: 12 Months

For illustrative purpose only

Stock	Qty	Est. Delivery	Price
IT328	100	03/05/2024 unknown	10.51
DE501	0	unknown	15.68
DE168	0	unknown	18.55

Compare

Find similar

Marketing description

Veeam`s Premium Support program provides 24/7 software support services and fastest response times for critical issues.

Product Description: Veeam 24/7 Uplift - technical support - for Veeam Backup Essentials Standard for VMware - 1 month
Service & Support: Technical support
Service Included: Phone consulting
Full Contract Period: 1 month
Service Availability: 24 hours a day / 7 days a week
Software Title: Veeam Backup Essentials Standard for VMware
Licence Qty: 2 sockets

Type: Technical support
Service Included: Phone consulting
Full Contract Period: 1 month
Service Availability: 24 hours a day / 7 days a week
Software Title: Veeam Backup Essentials Standard for VMware
Licence Qty: 2 sockets
Service & Support: Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month