MARKIT – veeam 24/7 uplift - technical support

Category: Software Technical Support

Code: V-FDNSTD-VS-P024M-00

Brand: Veeam Software

Warranty: 12 Months

For illustrative purpose only

Stock	Qty	Est. Delivery	Price
VVIT	100	24/09/2024 unknown	9.89
IT328	100	24/09/2024 unknown	9.89
DE168	0	unknown	17.92

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Product Description: Veeam 24/7 Uplift - technical support - for Veeam Data Platform Foundation Standard - 1 month
Service & Support: Technical support
Service Included: Phone consulting
Full Contract Period: 1 month
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Software Title: Veeam Data Platform Foundation Standard
Licence Qty: 1 socket

Type: Technical support
Service Included: Phone consulting
Full Contract Period: 1 month
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Software Title: Veeam Data Platform Foundation Standard
Installation Type: Locally installed
Licence Qty: 1 socket
Service & Support: Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 3 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 6 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ E-mail consulting - 1 month - availability: 24 hours a day / Monday-Sunday ¦ Web support - 1 month - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month

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