Software Technical Support

Product parameters

Service included

Asset management (2) Consulting (59) Data migration (6) E-mail consulting (2) Emergency phone consulting (42) Health check (1) Installation (1) Monitoring (4) Parts and labour (1) Phone consulting (2334) Report (1) Web support (20)

Service & support type

Configuration (5) Consulting (16) Deployment (1) Design (3) Extended service agreement (1) Implementation (3) Installation (5) Installation / configuration (32) Installation / implementation (15) Installation / implementation / training (1) Integration service (1) New releases update (37) New releases update (renewal) (9) Product info support (1) Remote configuration (1) Remote consulting (4) Remote installation (18) Remote installation / implementation (3) Remote installations / configuration (3) Remote monitoring (1) Setup fee (1) Technical support (1664) Technical support (additional) (23) Technical support (extension) (1) Technical support (initial) (32) Technical support (reactivation) (12) Technical support (reinstatement) (9) Technical support (renewal) (752) Technical support (uplift) (1)

Full contract period

Price

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Poly 1 Yr Managed Services - Remote Monitoring and Management with Custom scopeREQUIRES SOW or COOn-going services for supporting Managed Services in an on-prem model at a customer's location CODE: U73S3PM Compare
	Poly 1 Yr Managed Services - Remote Monitoring and Management with Custom scopeREQUIRES SOW or COOn-going services for supporting Managed Services in an on-prem model at a customer's location CODE: U73S3PM Compare
		Stock	Qty	Est. del.	Price
		TDIT1	99	Th 08/01	9,705,381.24


HP Poly Custom - Installation / implementation - for Pexip 2 CODE: U86KJPS Compare
	HP Poly Custom - Installation / implementation - for Pexip 2 CODE: U86KJPS Compare
		Stock	Qty	Est. del.	Price
		TDIT1	99	Th 08/01	5,008,149.61


HP Poly Custom - Installation / implementation - for Pexip 3 CODE: U86KKPS Compare
	HP Poly Custom - Installation / implementation - for Pexip 3 CODE: U86KKPS Compare
		Stock	Qty	Est. del.	Price
		TDIT1	99	Th 08/01	5,008,149.61


HP Poly Elite - Technical support - for Poly CloudConnect powered by Pexip - custom - phone consulting - 1 year - 24x7 CODE: U71U9PX Compare
	HP Poly Elite - Technical support - for Poly CloudConnect powered by Pexip - custom - phone consulting - 1 year - 24x7 CODE: U71U9PX Compare
		Stock	Qty	Est. del.	Price
		TDIT1	99	Th 08/01	4,852,715.61


HP Poly+ - Technical support - for Poly CloudConnect powered by Pexip - custom - SOW required - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U71U8PX Compare
	HP Poly+ - Technical support - for Poly CloudConnect powered by Pexip - custom - SOW required - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U71U8PX Compare
		Stock	Qty	Est. del.	Price
		TDIT1	99	Th 08/01	4,852,715.61


HP Poly+ - Technical support - for Poly PrivateConnect Powered by Pexip - perpetual licence - custom - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U71SXPX Compare
	HP Poly+ - Technical support - for Poly PrivateConnect Powered by Pexip - perpetual licence - custom - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U71SXPX Compare
		Stock	Qty	Est. del.	Price
		TDIT1	99	Th 08/01	4,852,715.61


HP POLY+ Partner - Technical support - for Poly PrivateConnect Powered by Pexip - custom - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U71SZPX Compare
	HP POLY+ Partner - Technical support - for Poly PrivateConnect Powered by Pexip - custom - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U71SZPX Compare
		Stock	Qty	Est. del.	Price
		TDIT1	99	Th 08/01	4,567,264.70


HP POLY+ Partner - Technical support - for Poly CloudConnect powered by Pexip - custom - SOW required - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U71V0PX Compare
	HP POLY+ Partner - Technical support - for Poly CloudConnect powered by Pexip - custom - SOW required - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U71V0PX Compare
		Stock	Qty	Est. del.	Price
		TDIT1	99	Th 08/01	4,567,264.70


HP POLY+ Partner - Technical support - for Poly PrivateConnect Powered by Pexip - Term Subscription - custom - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U71SDPX Compare
	HP POLY+ Partner - Technical support - for Poly PrivateConnect Powered by Pexip - Term Subscription - custom - phone consulting - 1 year - 24x7 - response time: 30 min CODE: U71SDPX Compare
		Stock	Qty	Est. del.	Price
		TDIT1	99	Th 08/01	4,567,264.70


Veritas Essential Support - Technical support (renewal) - for Veritas eDiscovery Platform Preprocessing Processing Analysis Review - On-Premise licence - 5 TB capacity - corporate - CLP - phone consulting - 3 years - 24x7 - response time: 30 min CODE: 13666-M1-25 Compare
	Veritas Essential Support - Technical support (renewal) - for Veritas eDiscovery Platform Preprocessing Processing Analysis Review - On-Premise licence - 5 TB capacity - corporate - CLP - phone consulting - 3 years - 24x7 - response time: 30 min CODE: 13666-M1-25 Compare
		Stock	Qty	Est. del.	Price
		IT328	100	Tu 06/01	1,035,761.32


Arctera Business Critical Services Dedicated Remote Product Specialist Bundle - Technical support - for eDiscovery Platform Family - corporate - phone consulting - 3 years - 24x7 - response time: 15 min CODE: 10719-M0032 Compare
	Arctera Business Critical Services Dedicated Remote Product Specialist Bundle - Technical support - for eDiscovery Platform Family - corporate - phone consulting - 3 years - 24x7 - response time: 15 min CODE: 10719-M0032 Compare
		Stock	Qty	Est. del.	Price
		IT328	100	Tu 06/01	1,025,583.57


Arctera Business Critical Services Dedicated Remote Product Specialist Bundle - Technical support - for Enterprise Vault Family - corporate - phone consulting - 3 years - 24x7 - response time: 15 min CODE: 10736-M0032 Compare
	Arctera Business Critical Services Dedicated Remote Product Specialist Bundle - Technical support - for Enterprise Vault Family - corporate - phone consulting - 3 years - 24x7 - response time: 15 min CODE: 10736-M0032 Compare
		Stock	Qty	Est. del.	Price
		IT328	100	Tu 06/01	1,025,583.57


Veritas Business Critical Services Dedicated Remote Product Specialist - Technical support (renewal) - for InfoScale Family - corporate - CLP - phone consulting - 3 years - 24x7 - response time: 15 min CODE: 10595-M0038 Compare
	Veritas Business Critical Services Dedicated Remote Product Specialist - Technical support (renewal) - for InfoScale Family - corporate - CLP - phone consulting - 3 years - 24x7 - response time: 15 min CODE: 10595-M0038 Compare
		Stock	Qty	Est. del.	Price
		IT328	100	Tu 06/01	1,025,583.57


Veritas Business Critical Services Dedicated Remote Product Specialist - Technical support (renewal) - for eDiscovery Platform Family - corporate - CLP - phone consulting - 3 years - 24x7 - response time: 15 min CODE: 10630-M0038 Compare
	Veritas Business Critical Services Dedicated Remote Product Specialist - Technical support (renewal) - for eDiscovery Platform Family - corporate - CLP - phone consulting - 3 years - 24x7 - response time: 15 min CODE: 10630-M0038 Compare
		Stock	Qty	Est. del.	Price
		IT328	100	Tu 06/01	1,025,583.57


Veritas Business Critical Services Dedicated Remote Product Specialist - Technical support (renewal) - for Enterprise Vault Family - corporate - CLP - phone consulting - 3 years - 24x7 - response time: 15 min CODE: 10647-M0038 Compare
	Veritas Business Critical Services Dedicated Remote Product Specialist - Technical support (renewal) - for Enterprise Vault Family - corporate - CLP - phone consulting - 3 years - 24x7 - response time: 15 min CODE: 10647-M0038 Compare
		Stock	Qty	Est. del.	Price
		IT328	100	Tu 06/01	1,025,583.57


Arctera Business Critical Services Dedicated Remote Product Specialist Bundle - Technical support - for InfoScale Family - corporate - phone consulting - 3 years - 24x7 - response time: 15 min CODE: 10684-M0032 Compare
	Arctera Business Critical Services Dedicated Remote Product Specialist Bundle - Technical support - for InfoScale Family - corporate - phone consulting - 3 years - 24x7 - response time: 15 min CODE: 10684-M0032 Compare
		Stock	Qty	Est. del.	Price
		IT328	100	Tu 06/01	1,025,583.57


Poly Managed Services Program Set Up On-Prem Model - Installation / configuration CODE: U73S6PM Compare
	Poly Managed Services Program Set Up On-Prem Model - Installation / configuration CODE: U73S6PM Compare
		Stock	Qty	Est. del.	Price
		TDIT1	99	Th 08/01	970,583.12


Poly Managed Services Program Set Up - On-Prem ModelSet up fee for Managed Services in an On-Prem model at customer location CODE: U73S8PM Compare
	Poly Managed Services Program Set Up - On-Prem ModelSet up fee for Managed Services in an On-Prem model at customer location CODE: U73S8PM Compare
		Stock	Qty	Est. del.	Price
		TDIT1	99	Th 08/01	970,583.12


Poly Managed Services Program Set Up Hosted Model - Installation / configuration CODE: U73S9PM Compare
	Poly Managed Services Program Set Up Hosted Model - Installation / configuration CODE: U73S9PM Compare
		Stock	Qty	Est. del.	Price
		TDIT1	99	Th 08/01	970,583.12


Igel Technical Relationship Manager Enterprise Plus - Consulting - 5 years CODE: 4L41S06252 Compare
	Igel Technical Relationship Manager Enterprise Plus - Consulting - 5 years CODE: 4L41S06252 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 13/01	933,594.28

Software Technical Support

Product parameters

Special conditions apply

Restricted product