MARKIT – poly+ partner - extended service agreement

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Prekės kodas P49690160

Gamintojas HP Inc.

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Product Description: Poly+ Partner - extended service agreement - 1 year - shipment
Type: Extended service agreement
Service Included: Advance hardware replacement
Location: Shipment
Full Contract Period: 1 year
Response Time: Next business day
Designed For: Poly CCX 350, 350 for Microsoft Teams

Service Included: Advance hardware replacement
Location: Shipment
Full Contract Period: 1 year
Response Time: Next business day
Service & Support: Extended service agreement - advance hardware replacement - 1 year - shipment - response time: NBD ¦ Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Designed For: Poly CCX 350, 350 for Microsoft Teams

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