HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD

Κωδικός H4RG5E
Εγγύηση 12 Μήνες
MANUF BRAND
 
Άγνωστο
IMIE
 
Άγνωστο
TDIE
 
Άγνωστο
DK773
 
12 Μήνες
Μόνο χάριν παραδείγματος.
Απόθεμα Ποσ Εκτιμώμενη παράδοση Τιμή
ΦΠΑ
IMIE 9999 11/6/2024 ~ 4 εβδομάδες 49,98
TDIE 9876 10/6/2024 ~ 4 εβδομάδες 63,75
DK773  100  8/7/2024 ~ 4 εβδομάδες 78,48

Περιγραφή μάρκετινγκ

HPE Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

Key selling points

  • Escalation management
  • HPE electronic remote support solution
  • Access to electronic support information and services

Product Description
HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 1 year - shipment
Type
Extended service agreement
Service Included
Replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service Included
Replacement
Location
Shipment
Full Contract Period
1 year
Response Time
Next business day
Service Availability
9 hours a day / 5 days a week
Service & Support
Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year