Software Technical Support

Product parameters

Service included

1 credit (1) 100 credits (1) 50 credits (1) Asset management (2) Assistance (2) Consulting (24) Data migration (6) E-mail consulting (3) Emergency phone consulting (87) Health check (1) Monitoring (4) Parts and labour (1) Phone consulting (4619) Travel expense coverage (1) Web support (8)

Service & support type

Configuration (3) Consulting (4) Design (3) Implementation (3) Installation (7) Installation / configuration (22) Installation / implementation (23) Installation / implementation / training (1) Installation / training (1) New releases update (6) Planning (1) Pre-purchased service credits (3) Product info support (5) Product info support (renewal) (16) Remote configuration (9) Remote consulting (3) Remote implementation / configuration (1) Remote installation (18) Remote installation / implementation (1) Remote installations / configuration (6) Technical support (3042) Technical support (additional) (21) Technical support (extension) (221) Technical support (reactivation) (6) Technical support (renewal) (1474) Technical support (uplift) (1)

Full contract period

Price

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HPE Pointnext Tech Care Essential Service - Technical support - for Microsoft Windows Server 2016 Datacenter - 4 cores - phone consulting - 1 year - 24x7 - response time: 15 min - for P / N: H6AU2AS CODE: HW3J5E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for Microsoft Windows Server 2016 Datacenter - 4 cores - phone consulting - 1 year - 24x7 - response time: 15 min - for P / N: H6AU2AS CODE: HW3J5E Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Fr 04/10	877.26
		DE168	100	Th 03/10	968.00


HPE Pointnext Tech Care Essential Service - Technical support - for HPE Network Orchestrator Enterprise - upgrade licence - ESD - phone consulting - 4 years - 24x7 - response time: 15 min CODE: HY4C3E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for HPE Network Orchestrator Enterprise - upgrade licence - ESD - phone consulting - 4 years - 24x7 - response time: 15 min CODE: HY4C3E Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Fr 04/10	877.26


Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 50 devices - ESD - phone consulting - 3 years - 9x5 CODE: UA0H4E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 50 devices - ESD - phone consulting - 3 years - 9x5 CODE: UA0H4E Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Fr 04/10	882.51


SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Database Performance Analyzer for Oracle EE, DB2, or ASE - 1 instance - volume - 20-29 licences - phone consulting - 1 year - 24x7 - English CODE: 8240764 Compare
	SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Database Performance Analyzer for Oracle EE, DB2, or ASE - 1 instance - volume - 20-29 licences - phone consulting - 1 year - 24x7 - English CODE: 8240764 Compare
		Stock	Qty	Est. del.	Price
		PRDEA	100+	Tu 01/10	885.59


SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Web Performance Monitor WPM10 - up to 10 [recordings x locations] - phone consulting - 1 year - 24x7 CODE: 8240216 Compare
	SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Web Performance Monitor WPM10 - up to 10 [recordings x locations] - phone consulting - 1 year - 24x7 CODE: 8240216 Compare
		Stock	Qty	Est. del.	Price
		PRDEA	100+	Tu 01/10	887.94


SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Virtualization Manager VM50 - up to 50 sockets - phone consulting - 1 year - 24x7 - English CODE: 8240230 Compare
	SolarWinds Maintenance - Technical support (renewal) - for SolarWinds Virtualization Manager VM50 - up to 50 sockets - phone consulting - 1 year - 24x7 - English CODE: 8240230 Compare
		Stock	Qty	Est. del.	Price
		PRDEA	100+	Tu 01/10	887.94


Fujitsu Support Pack - Technical support (renewal) - for Fujitsu ETERNUS SF Storage Cruiser Storage Cluster Option (v. 16) - Tier 1 - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTAB60PRE0C Compare
	Fujitsu Support Pack - Technical support (renewal) - for Fujitsu ETERNUS SF Storage Cruiser Storage Cluster Option (v. 16) - Tier 1 - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTAB60PRE0C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 03/10	890.12


Fujitsu Support Pack - Technical support (extension) - for VMware vCenter Server Foundation - valid in selected countries, < 4.x or VMware 3.X - phone consulting - 1 year (2nd year) - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SWAIQ60PRV0I Compare
	Fujitsu Support Pack - Technical support (extension) - for VMware vCenter Server Foundation - valid in selected countries, < 4.x or VMware 3.X - phone consulting - 1 year (2nd year) - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SWAIQ60PRV0I Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 03/10	890.71


Fujitsu Support Pack - Technical support (renewal) - for Fujitsu ETERNUS SF AdvancedCopy Manager for Microsoft SQL Server (v. 16) - Tier 3 - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTAI60PRE0B Compare
	Fujitsu Support Pack - Technical support (renewal) - for Fujitsu ETERNUS SF AdvancedCopy Manager for Microsoft SQL Server (v. 16) - Tier 3 - valid in selected countries - phone consulting - 1 year - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SWTAI60PRE0B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 03/10	890.78


HPE Pointnext Tech Care Essential Service - Technical support - for Microsoft Windows Server 2012 Essentials - phone consulting - 1 year - 24x7 - response time: 15 min - for P / N: U0RV7AS CODE: HW3A1E Compare
	HPE Pointnext Tech Care Essential Service - Technical support - for Microsoft Windows Server 2012 Essentials - phone consulting - 1 year - 24x7 - response time: 15 min - for P / N: U0RV7AS CODE: HW3A1E Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Fr 04/10	891.99
		DE168	100	Th 03/10	981.75


HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Cx000V VM-Based Appliance - ESD - phone consulting - 3 years - 24x7 - response time: 2 h CODE: H9WX3E Compare
	HPE Foundation Care Software Support 24x7 - Technical support - for Aruba ClearPass Cx000V VM-Based Appliance - ESD - phone consulting - 3 years - 24x7 - response time: 2 h CODE: H9WX3E Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Fr 04/10	892.20
		DK231	100	Th 03/10	1,230.84


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Standard (v. 16) - Tier S - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3G963PRE0C Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser Standard (v. 16) - Tier S - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 24x7 - response time: 4 h - EMEIA CODE: FSP:G-SW3G963PRE0C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 03/10	892.50


Fujitsu Support Pack - Technical support - for Red Hat Enterprise Linux Resilient Storage Add-On - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SW3J960PRN5Z Compare
	Fujitsu Support Pack - Technical support - for Red Hat Enterprise Linux Resilient Storage Add-On - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA - for PRIMERGY CX2550 M5, CX2560 M5, RX2520 M5, RX2530 M5, RX2530 M6, RX2540 M6, TX2550 M5 CODE: FSP:G-SW3J960PRN5Z Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 03/10	893.40


Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser QoS Management (v. 16) - Tier 1 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3GE60PRE0C Compare
	Fujitsu Support Pack - Technical support - for Fujitsu ETERNUS SF Storage Cruiser QoS Management (v. 16) - Tier 1 - must be purchased within 90 days of the product purchase, valid in selected countries - phone consulting - 3 years - 9x5 - response time: 4 h - EMEIA CODE: FSP:G-SW3GE60PRE0C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Th 03/10	898.16


HP Scan AI, Basic, Low Vol, Config, Srvc CODE: U64QPAAE Compare
	HP Scan AI, Basic, Low Vol, Config, Srvc CODE: U64QPAAE Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Fr 04/10	898.32


Sophos Professional Services Central - Basic Implementation - Remote installations / configuration - 1 server, 1 endpoint - 12 hours CODE: PRPCBA00ZZPCAA Compare
	Sophos Professional Services Central - Basic Implementation - Remote installations / configuration - 1 server, 1 endpoint - 12 hours CODE: PRPCBA00ZZPCAA Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Fr 04/10	898.45


SOPHOS Professional Services - NDR Sensor / MDR Integrations (Half day) CODE: PRPM4A00ZZPCAA Compare
	SOPHOS Professional Services - NDR Sensor / MDR Integrations (Half day) CODE: PRPM4A00ZZPCAA Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Fr 04/10	898.45


SOPHOS Professional Services - Network Products - Consulting - (Half Day) CODE: PRPNHA00ZZPCAA Compare
	SOPHOS Professional Services - Network Products - Consulting - (Half Day) CODE: PRPNHA00ZZPCAA Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Fr 04/10	898.45


SOPHOS Professional Services - Central Endpoint / Server Health Check (Half day) CODE: PRPH4E00ZZPCAA Compare
	SOPHOS Professional Services - Central Endpoint / Server Health Check (Half day) CODE: PRPH4E00ZZPCAA Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Fr 04/10	898.45


Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 50 devices - phone consulting - 4 years - 9x5 CODE: UB3U9E Compare
	Electronic HP Care Pack Software Technical Support - Technical support - for HP JetAdvantage Security Manager - 50 devices - phone consulting - 4 years - 9x5 CODE: UB3U9E Compare
		Stock	Qty	Est. del.	Price
		ALSCH	100	Fr 04/10	902.33

Software Technical Support

Product parameters

Special conditions apply

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