Storage Devices Service Options

Product parameters

Product line

Arcserve Gold Maintenance (88) Arcserve Platinum Maintenance (90) Arcserve Platinum Plus Maintenance (36) Fujitsu Support Pack (109) Fujitsu Support Pack (188) Fujitsu Support Pack (4) Fujitsu TopUp-Service (1) HP Care Pack (1) HPE (32) HPE (5) HPE 3PAR Performance and Capacity Trending Service (1) HPE Data Sanitization Service (1) HPE Enterprise Virtual Array (1) HPE Factory Express (1) HPE Nimble Storage Foundation Care (27) HPE Pointnext Tech Care (135) HPE Primera (1) HPE Proactive Care (2) HPE Professional Services (2) HPE SAN Solution Service (1) HPE Storage Performance Analysis (2) IBM Maintenance Agreement ServicePac (1) Lenovo (28) Lenovo (2063) Committed Service (5) Committed Service (259) Committed Service Post Warranty (5) Committed Service Post Warranty (262) Hardware Installation Services (3) Post Warranty (18) Post Warranty (259) Post Warranty ServicePac (1) Professional ServiceUnit (3) NETGEAR ProSupport Defective Drive Retention Service (6) Overland Tandberg Advanced Replacement Service Program (1) OverlandCare (9) OverlandCare (17) QNAP (33) QNAP Extended Warranty (2) Quantum Bronze Support Plan (1) Quantum Installation and Configuration (2) Quantum Installation Services (5) Quantum Installation Services (1) Quantum Non-Returnable Tape Drive Charge (1) Quantum Slot license Decrement/Deinstall Serivce (2) Quantum StorageCare (26) ScaleCare (2) StorageCraft (11) Technogroup (16) Technogroup (23) Veritas (6) Veritas (7) WD StorChoice (2)

Service & support type

Configuration (4) Deinstallation / cancellation (2) Extended service agreement (3422) Extended service agreement (extension) (8) Extended service agreement (renewal) (202) Extended service agreement (uplift / renewal) (10) Extended service agreement (uplift) (24) Installation (59) Installation / configuration (34) New releases update (1) Remote installation (2) Technical support (40)

Location

Carry-in (2) On-site (3623) Shipment (83)

Response time

2 business days (5) 2 hours (234) 4 business hours (4) 4 hours (1728) 48 hours (5) 6 hours (2) Next business day (1445) Next business day ( for requests before 3:00 p.m.) (22) Next business day (for requests before 2:00 p.m.) (28) Same business day (26) Second business day (5)

Repair time

10 business days (2) 24 hours (267) 4 hours (52) 6 hours (282) 8 hours (37) Next business day (39)

Full contract period

Price

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HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
	HPE Primera Field Integrated Configuration - Configuration - for Primera 600 2-way Storage Base, 600 4-way Storage Base CODE: N9Z52A Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 6/6	10,149


DS1817+, DS1817 (FAN 12012025_4) CODE: FAN 120X120X25_4 Compare
	DS1817+, DS1817 (FAN 12012025_4) CODE: FAN 120X120X25_4 Compare
		Stock	Qty	Est. del.	Price
		DK773	2	We 6/5	11,237


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 5 years (from original purchase date of the equipment) - on-site - 9x5 - response time: NBD - must be purchased within 90 days of the product purchase - for PRIMECENTER M1, M2 CODE: FSP:GB5S20Z00DEV1S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 6/4	16,557


HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
	HP Care Pack Next Business Day Hardware Support - Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - for HP 72X, E14 G4, E22 G5, P22 G5, P22h G5, P22v G5; EliteDisplay S14; Engage 14, 16 CODE: U7935E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 6/4	18,484
		DE712	100	Mo 6/17	21,303
		DE278	100	Th 6/6	22,861

		DK231	500	Fr 6/7	36,413

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Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO D538 / E94, D556, D738 / E94, D757, D757 / E94, P556, P558, P757, P757 / E94, Q520, Q556 CODE: FSP:GBTS20Z00DEDT6 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 6/4	18,811
		DE712	100	Mo 6/17	24,873


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for FUTRO Z220 CODE: FSP:GBTS20Z00DEDT2 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 6/4	22,885
		DE712	100	Mo 6/17	32,004


Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement (renewal) - parts and labour - 1 year - on-site - 9x5 - response time: NBD - for ESPRIMO X913, X913-T, X923, X923-T; FUTRO S520, S720, S920, X913, X913-T, X923 CODE: FSP:GBTS20Z00DEDT1 Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 6/4	25,858
		DE712	100	Mo 6/17	35,340


Drive-Lift Shift K7600 (818407) CODE: JC93-01118A Compare
	Drive-Lift Shift K7600 (818407) CODE: JC93-01118A Compare
		Stock	Qty	Est. del.	Price
		DK773	23	We 6/5	30,706


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Q703, NAS QE705, NAS QE805, NAS Server Q802, NAS Server Q805, NAS Server Q905 CODE: FSP:GB3S10Z00DES9B Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 6/4	36,101


Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
	Fujitsu Support Pack On-Site Service - Extended service agreement - parts and labour - 3 years (from original purchase date of the equipment) - on-site - 9x5 - response time: second business day - must be purchased within 90 days of the product purchase - for CELVIN NAS Server QR802 CODE: FSP:GB3S10Z00DES9C Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 6/4	37,967
		DE712	100	Mo 6/17	43,558


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC6 CODE: 5WS7A24737 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC6 CODE: 5WS7A24737 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 6/6	44,500


Overland Tandberg Advanced Replacement Service Program - Extended service agreement (renewal) - replacement - 1 year (4th or 5th year) - shipment - response time: 2 business days CODE: T09519-SVC Compare
	Overland Tandberg Advanced Replacement Service Program - Extended service agreement (renewal) - replacement - 1 year (4th or 5th year) - shipment - response time: 2 business days CODE: T09519-SVC Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 6/6	48,350


Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 CODE: 5WS7A24757 Compare
	Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC6 CODE: 5WS7A24757 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 6/6	49,199


HPE Storage Integration Unit of Service CODE: HL930A1 Compare
	HPE Storage Integration Unit of Service CODE: HL930A1 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 6/6	50,618


NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CODE: PDR0132-10000S Compare
	NETGEAR ProSupport Defective Drive Retention Service Category 2 - Technical support - 3 years - for ReadyNAS 312; 314; 316 CODE: PDR0132-10000S Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 6/4	51,865
		DE278	100	Th 6/6	56,465


Lenovo Post Warranty Technician Installed Parts + YourDrive YourData - Installation - 1 year - on-site - response time: NBD - for ThinkServer TS460 70TQ, 70TR, 70TS, 70TT CODE: 5PS0M93742 Compare
	Lenovo Post Warranty Technician Installed Parts + YourDrive YourData - Installation - 1 year - on-site - response time: NBD - for ThinkServer TS460 70TQ, 70TR, 70TS, 70TT CODE: 5PS0M93742 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 6/6	53,180


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC5 CODE: 5WS7A24669 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6559-HC5 CODE: 5WS7A24669 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 6/6	53,539


HPE Installation Service - Installation CODE: HX385E Compare
	HPE Installation Service - Installation CODE: HX385E Compare
		Stock	Qty	Est. del.	Price
		DE168	100	Tu 6/4	58,295
		DE712	100	Mo 6/17	68,160


Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6415-HC3 CODE: 5WS7A24941 Compare
	Lenovo Committed Service Essential Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 4 h - repair time: 24 hours - for P / N: 6415-HC3 CODE: 5WS7A24941 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 6/6	58,962


Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC5 CODE: 5WS7A24689 Compare
	Lenovo Committed Service Advanced Service - Extended service agreement - parts and labour - 1 year - on-site - 24x7 - response time: 2 h - repair time: 6 hours - for P / N: 6559-HC5 CODE: 5WS7A24689 Compare
		Stock	Qty	Est. del.	Price
		DE278	100	Th 6/6	59,321

Storage Devices Service Options

Product parameters

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