HPE Foundation Care Next Business Day Exchange Service - Extended service agreement - replacement - 3 years - shipment - 24x7 - response time: NBD - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
Šifra:
U7QE3E
Proizvođač:
Hewlett Packard Enterprise
Opis proizvoda
HPE Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.
Ključne prednosti
- Escalation management
- HPE electronic remote support solution
- Access to electronic support information and services
- Product Description
- HPE Foundation Care Next Business Day Exchange Service - extended service agreement - 3 years - shipment
- Type
- Extended service agreement
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 24 hours a day / 7 days a week
- Designed For
- P/N: JG937A#ACQ, JG937A#AKJ, JG937A#AKL, JG937A#AKM, JG937A#ARE, JG937A#ARM, JG937A#B2B, JG937A#B8X, JG941A#0D1, JG941A#A1X, JG941A#ABG, JG941A#AC6, JG941A#ACD, JG941A#ACE, JG941A#ACF, JG941A#ACJ, JG941A#ACQ, JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
- Service Included
- Replacement
- Location
- Shipment
- Full Contract Period
- 3 years
- Response Time
- Next business day
- Service Availability
- 24 hours a day / 7 days a week
- Service & Support
- Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years
- Designed For
- P/N: JG937A#A1X, JG937A#ABG, JG937A#AC4, JG937A#AC6, JG937A#ACD, JG937A#ACJ, JG937A#ACQ, JG937A#AKJ, JG937A#AKL, JG937A#AKM, JG937A#ARE, JG937A#ARM, JG937A#B2B, JG937A#B8X, JG937AR#ABA, JG937AR#ABB, JG941A#0D1, JG941A#A1X, JG941A#ABB, JG941A#ABG, JG941A#AC4, JG941A#AC6, JG941A#ACD, JG941A#ACE, JG941A#ACF, JG941A#ACJ, JG941A#ACQ, JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B, JG941A#B2C, JG941AR#ABA